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Sullivan Cadillac

Ocala, FL

4.6
735 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 735 reviews

May 27, 2023

Sullivan cadillac is always friendly and professional. I was in and out in no time. Thanks for the prompt and efficient service. More

by SEABIRD325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name but I was getting an oil change.
May 30, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

May 27, 2023

Mr Woods has been extremely helpful in our unfortunate ordeal and has made sure we have our 2021 Escalade back on the road without breaking down continuously. More

by DANIELLELOFLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Woods
May 30, 2023 -

Sullivan Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Sullivan Cadillac Team

May 26, 2023

This is a follow up to my original review. I called on 5-20-2022 and spoke this time to Matthew in the service depart. I wanted a simple quote on plugs and wire, oil/trans/diff fluid changes More

by NEWBRAMFAM2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Service Department.
May 30, 2023 -

Sullivan Cadillac responded

On behalf of Sullivan Cadillac, we would like to express our appreciation for the time you took to share your experience. Unfortunately, we cannot find your name in our records. Is it possible that you had this experience at another dealership? We have tried to encourage you to reach out to us, and we have not heard from you. Please contact us at your earliest convenience, so we can move forward in a positive direction. Sincerely, The Sullivan Cadillac Team

May 26, 2023

Pleasant experience with all of the personnel in the service department. Vehicle was finished in a reasonable time period. More

by SCREENSAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daigle Jaime
May 30, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

May 24, 2023

Jose was amazing! He gave my husband and I 5 star service and was the reason why we purchased our new Cadillac. Thank you Jose and his Team. More

by DESIFRAZIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Trott, Jose Cruz, John Rollin
May 26, 2023 -

Sullivan Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

January 28, 2023

Dylan Tucker and Enoch Mikell made the purchase of my 2023 Escalade a breeze!! They are both very polite, knowledgeable and attentive. The best buying experience ever!!! More

by mrsrob34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Tucker and Enoch Mikell, Janie Mosley, Tim Ginther
Jan 31, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to share your feedback regarding your experience at Sullivan Cadillac and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Sullivan Cadillac Team

January 19, 2023

Dylan Tucker was a great salesperson. Very polite and competent. I purchased a 2023 Cadillac at Sullivan Cadillac in Ocala and the experience was very satisfying. More

by Lakegail
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Tucker/Sales
Jan 20, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sullivan Cadillac Team

December 13, 2022

We trade vehicles about every two years. We chose Sullivan Cadillac because of the large inventory at the dealership. The best buying experience we have ever had was at Sullivan Cadillac. T More

by BobWill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Tucker, sales
Dec 14, 2022 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

September 14, 2022

Excellent dealership ! ! from the general manager to sales person and rest of the staff. Great buying experience...they gave me a great trade in value on my car. I notic More

by Leccalab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ginther
Sep 15, 2022 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

August 24, 2022

After purchase of a 2014 srx Cadillac I realized I wasn't comfortable in this car so talked to several people I delt with to trade me out of this car or buy it back but it's like I don't exist to them anymor More

by suitsalvisAL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janie Mosley, Tim Ginther
Aug 26, 2022 -

Sullivan Cadillac responded

Hello, Thank you for your feedback. We have received your review and are currently looking into this. Sincerely, The Sullivan Cadillac Team

Aug 29, 2022 -

suitsalvisAL responded

Simply the worst dealership around.. Now you say you don't have my email?? Maybe you're the only person that doesn't have it.. God knows I've sent multiple emails to several people. I made a horrible mistake believing car salesman again..