Subaru of Wesley Chapel

I love this place. ... this time my service advisor was Molly. She was wonderful but so is Justin and Zach... The dealership is top notch! ... this time my service advisor was Molly. She was wonderful but so is Justin and Zach... The dealership is top notch! More

Service keeps you well informed through out the whole process. Molly is an asset to your organization process. Molly is an asset to your organization More

Nice friendly people . Wait time between purchase and finance could be improved . We came from Lakeland so initial drive was long to start Wait time between purchase and finance could be improved . We came from Lakeland so initial drive was long to start More

Fast and thorough service as usual. Love the express oil change and the video. 10/10 recommend! Love the express oil change and the video. 10/10 recommend! More

Subaru of Wesley Chapel diagnosed the problem and gave me options for repair in a timely manner. Very happy with the results of the repair.. options for repair in a timely manner. Very happy with the results of the repair.. More

Evan was so easy to work with! We got exactly what we wanted and the process was efficient and quick. We got exactly what we wanted and the process was efficient and quick. More

This dealership is quick to respond and provide feedback about car related issues that are brought up. I was given a loaner car when needed.They are professional and thorough. about car related issues that are brought up. I was given a loaner car when needed.They are professional and thorough. More

We went in for an oil change only. We had over $1000. recommendations made even though Subaru in general doesn’t make some of these recommendations until 60,000. We were coming in for We had over $1000. recommendations made even though Subaru in general doesn’t make some of these recommendations until 60,000. We were coming in for 54,000. We don't drive the car very often anymore, because our Outback is very uncomfortable for driver & passenger. Some of the recommendations were to replace 2 tires. Again, Subaru in general states that you should replace all 4 or at least make sure they all have the same tread. We don't plan on buying our tires from Subaru. We can get very good tires recommended for Subaru from Costco or other places much cheaper. Also, the price to change air filters, etc. -all way too high. When I asked about the other fees attached to our oil change, I was told part of it was to pay for Car Max service. We don't e even want that. Why do we have to pay for something we don't want? Sounds like this Subaru company is very liberal in their thinking. By the way, what shop supplies do you use to charge a fee for, for an oil change? Too many employees just walking around or talking. 😞 Why do we drive over a wheel alignment check machine & you don't even mention it on our report? More

The service department is outstanding. Every employee goes out of their way to be kind and make the experience pleasant. Excellent customer care and quality work. Every employee goes out of their way to be kind and make the experience pleasant. Excellent customer care and quality work. More

They are best! Molly and Justin are the best along with the rest of their crew, very thorough and professional. Molly and Justin are the best along with the rest of their crew, very thorough and professional. More