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Subaru of Bend

Bend, OR

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rated
182 Reviews

2060 Northeast US Highway 20

Bend, OR

97701

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182 Reviews of Subaru of Bend

May 03, 2020

Geat dealership I highly recommend Subaru of Bend - their staff was very knowledgeable and professional - especially our salesman - Jeff Mayernick who went out of hui More

by darryl.hamilton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaff Mayernick
May 05, 2020 -

Subaru of Bend responded

Your recommendation is greatly appreciated, Darryl. Thank you!

April 29, 2020

Courteous, helpful and, given the challenging virus circumstances, prompt. Dealership was clean and IT system was up to date. Will definitely return for service next need. More

by richardapierce
Recommend Dealer
Yes
Employees Worked With
Brian Engle
May 05, 2020 -

Subaru of Bend responded

Thank you so much for writing a review about your recent experience at our dealership. We appreciate your business.

April 28, 2020

Awesome and quick service. Friendly helpful clean and plenty of space for social distancing. Turn around time was quicker than expected. I definitely recommend them More

by Kirsten
Recommend Dealer
Yes
Employees Worked With
Brian Engle, Angelina Hernandez
Apr 28, 2020 -

Subaru of Bend responded

Thank you so much for your recommendation, Kirsten! We're happy to hear that you had a pleasant Service experience!

April 22, 2020

Consummate professionals. Quickly diagnosed the problem, ordered parts and provided a loaner car in the interim. Kept us informed throughout. Completely satisfied with the entire service team. Thank you! More

by Jeanne
Recommend Dealer
Yes
Employees Worked With
Emily, Brian Engle, Angelina Hernandez
Apr 22, 2020 -

Subaru of Bend responded

Thank you so much for the beautiful compliment, Jeanne. We are very happy to hear that you enjoyed your recent Service visit! Your business with us is appreciated.

April 17, 2020

It was great to have someone come to my home to do the factory recall repair so I could remain at home during this national emergency. Repair done quickly and efficiently. More

by sjoblom_liisa
Recommend Dealer
Yes
Employees Worked With
Brian Engle, Angelina Hernandez
Apr 22, 2020 -

Subaru of Bend responded

Thank you for writing a review about your experience. We're happy to accommodate our customers as much as we can during this unusual pandemic that we find ourselves in.

April 10, 2020

Everyone at Subaru of Bend are professional and thoughtful of their customers needs. Have been to other Subaru service centers and Bend surpasses “ customer first “attitude. More

by allenweinbrecht
Recommend Dealer
Yes
Employees Worked With
Dustin Piggott
Apr 15, 2020 -

Subaru of Bend responded

Thank you so much for the compliment! We strive to offer the best Service for our customers. We appreciate you taking the time to write a review about your recent experience at our dealership.

April 10, 2020

Technician was on time, pleasant and efficient. However, he messed up the clock which for me is difficult to reset. He should make sure clock is reset before completing visit More

by sharondboller
Recommend Dealer
Yes
Employees Worked With
Angelina Hernandez
Apr 15, 2020 -

Subaru of Bend responded

Thank you for letting us know, Sharon. Did someone from our Service department contact you to fix your clock yet?

April 05, 2020

Jeremy was very helpful throughout the process. Bill sold extra products and explained well. Disappointed with amount offered for our trade in Ford Fusion with be low mileage and good condition More

by Cicero Michalski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kezer, Jeremy Fry
Apr 05, 2020 -

Subaru of Bend responded

We are happy to hear that Jeremy and Bill took such good care of you. Unfortunately we have very little control over market value for trade-ins. That being said, we hope that you are still able to enjoy your new vehicle for many years to come.

March 13, 2020

Excellent and prompt service - as usual! Service staff is friendly and very competent. System is efficient and staff are good about keeping you updated on the status of their work. More

by Outback
Recommend Dealer
Yes
Employees Worked With
Brian Engle, Angelina Hernandez
Apr 05, 2020 -

Subaru of Bend responded

Thank you so much for your review and feedback! We appreciate your kind words.

March 07, 2020

It was a very good experience with Jeff M. The only problem with had was with Fraser C. With getting the 10year extended warranty and the 3-year service contract, we asked Fraser if he would wait to ca More

by Denijo50
Recommend Dealer
Yes
Employees Worked With
Fraser Clark, Jeff Mayernik
Apr 05, 2020 -

Subaru of Bend responded

We're glad to hear that your experience with Jeff went well. We are sorry to hear about the Finance situation though. We spoke with Fraser and he is certain that he turned the check into the office with the note still on it to hold the check, but after that we cannot say where the ball was dropped. We sincerely apologize for the inconvenience this may have caused you, as that is not how we intentionally conduct business.

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