Subaru of Bend

Good Follow Up I sent my daughter to Subaru Dealer to get a oil change. My daughter explained to me that they were all very nice and helpful however after She got t I sent my daughter to Subaru Dealer to get a oil change. My daughter explained to me that they were all very nice and helpful however after She got the oil change she walked out with a estimate of between $1500 -$2000 of repairs that needed to be done. Because there had not been any issues with the car previously. We decided to take it for a second opinion. The 2nd mechanic said that there wasn't anything wrong with it. I wrote a review previously explaining how upset I was about feeling like my daughter was taken advantage of. I want to say that right after the review was seen. Sam he immediately contacted my daughter to talk to her about the visit and what could be done. After speaking with her he also asked to speak with me so that he could make sure he explained things to me as well. I really appreciate the fact that Sam took the time to follow up with both my daughter and myself. I think it shows good character that Sam was wanting to find a resolution to the problem. Thank you for understanding how we felt and helping my daughter. Thank you for the follow up and help!!! More

Went in for an oil change.Mr. Hartman recommended $800 of unnecessary repairs. This confirmed by another automotive service who diagnosed and repaired the issue for $65. unnecessary repairs. This confirmed by another automotive service who diagnosed and repaired the issue for $65. More