Subaru of Bend
Bend, OR
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182 Reviews of Subaru of Bend
Crosstrek Services I was able to schedule my major service in advance and get confirmation of an exact date and time. The requested work was successfully all completed w I was able to schedule my major service in advance and get confirmation of an exact date and time. The requested work was successfully all completed with one visit. More
Well played I didn't exactly have my act together for my service appointment, but Mr. Hopper(sp) made it very smooth and easy. That's a dirty trick loaning us a N I didn't exactly have my act together for my service appointment, but Mr. Hopper(sp) made it very smooth and easy. That's a dirty trick loaning us a NEW Outback! Our next car will be another outback, also. More
Headlight out Needed headlight replaced. It was done with no appointment and a minimum wait time. I did not know it at the time, but the headlight was still under w Needed headlight replaced. It was done with no appointment and a minimum wait time. I did not know it at the time, but the headlight was still under warranty so the cost was much less.They have a very comfortable lounge with leather chairs and sofas. Big screen tv and choices in magazines. The service department was courteous and efficient. More
Awesome Service I called Monday morning to see if I could get a new battery installed that day. I could of gone elsewhere but this dealership has always provided qua I called Monday morning to see if I could get a new battery installed that day. I could of gone elsewhere but this dealership has always provided quality work. So I called and they arranged a time that morning. The work was completed in the time promised. This dealership helps to make Subaru an awesome car company. The awesome Service Guy is Mitch Miller, he has always been very helpful (promote him). Now for Subaru, if you make the Ascent or Outback electric I will then purchase my 5th Subaru, if not, then I will buy my second Tesla. Thanks! More
Pleasantly Surprised The thing that resonated with me was that Dustin didn’t have an attitude. Dustin was courteous, knowledgeable, and thorough. If Dustin is the face o The thing that resonated with me was that Dustin didn’t have an attitude. Dustin was courteous, knowledgeable, and thorough. If Dustin is the face of Bend Subaru, I will continue to do business with the dealership. More
Service and advice This place offers excellent service Appointment within 2 days and good advice on the problem I had Turned the car around in an hour and a half. Ple This place offers excellent service Appointment within 2 days and good advice on the problem I had Turned the car around in an hour and a half. Pleasant waiting area Highly recommend this dealership More
Vehicle service Good experience. Friendly and completed as requested. Work was completed in a timely manner. Service advisor was friendly and thorough. Dealership cal Good experience. Friendly and completed as requested. Work was completed in a timely manner. Service advisor was friendly and thorough. Dealership called when the work completed and vehicle was ready for pickup More
Oil change Went in for oil change and to have tire pressure monitor reset. Oil change went smoothly. Waited an additional hour to have tire pressure monitor re Went in for oil change and to have tire pressure monitor reset. Oil change went smoothly. Waited an additional hour to have tire pressure monitor reset, .but dealership was unable to rectify. Was advised to come back another time to have it reset. More
Routine service visit Service technicians recommended differential service on my invoice. Only noticed this after reviewing it at home. No mention of it from front desk w Service technicians recommended differential service on my invoice. Only noticed this after reviewing it at home. No mention of it from front desk when I paid at end. Bre Segale was the service advisor More
Friendly, efficient, thorough Because it’s true.... I called to find out wait time, which can be lengthy some days, was told 1.5 hours, which is what it turned out to be for an oil Because it’s true.... I called to find out wait time, which can be lengthy some days, was told 1.5 hours, which is what it turned out to be for an oil change. Dealer checked much more than oil, which was very much appreciated. Car feels safe!! More