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Subaru of Bend

Bend, OR

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rated
182 Reviews

2060 Northeast US Highway 20

Bend, OR

97701

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182 Reviews of Subaru of Bend

August 23, 2019

Very trouble free low pressure car buying experience. This was the easiest new or used car purchase of my life. I actually came from out of state to buy here because of a friend’s recommendation. Love Sub More

by Sandy par
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Suganuma, Jake Thomas, Jeff Mayernik, Brian Engle, Caleb Windell
Sep 18, 2019 -

Subaru of Bend responded

Wow! Thank you so much for making the trip to do business with us, Sandy! Your friend's recommendation means a lot to us and we are happy to accommodate customers from out of the area. We hope you received an exceptional experience from our team!

August 14, 2019

Professional, Helpful This was my first visit to Subaru of Bend. Bre Segale, who assisted me was very nice, informative. I had an issue with the last Subaru dealer that wor More

by aquablue53
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bre Segal
Sep 18, 2019 -

Subaru of Bend responded

Thank you so much for sharing your story. We are happy to hear that you were well taken care of during your visit. The manager's name is Brian. :) We think he's a pretty great guy too!

August 08, 2019

A professional friendly experience Dustin was the person who took care of my car. He is not only competent but listens so well that I left the dealership with my problem solved and was More

by Mary Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 18, 2019 -

Subaru of Bend responded

Thank you so much for the review, Mary! We're fond of Dustin as well and we are proud to have him on our Service Team!

August 08, 2019

Great service and communication throughout the service visit My service was completed exactly as promised. There was good follow up on the items I requested and the information provided about the service and rep More

by BobW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hooper
Sep 18, 2019 -

Subaru of Bend responded

Thank you for your 5 star rating and kind words about your experience in our Service Department.

August 04, 2019

Kind and friendly staff, also considerate of our time Sales Salesman approached us with a casual friendly attitude that did not make us feel intimidated. He showed us what we asked to see without questioning o More

by Winnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Mark
Aug 07, 2019 -

Subaru of Bend responded

We're so glad to hear that you had a great experience with your salesman! Thank you for taking the time to write a review on our behalf. We appreciate it!

July 19, 2019

Recall Everyone was polite and helpful. All my questions were answered Pleasant phone conversations. Phoned me when work was finished. They scheduled aroun More

by Wirtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelina Hernandez
Aug 07, 2019 -

Subaru of Bend responded

Thank you for rating our dealership and taking the extra time to write about your experience. We are happy to hear that our Service Department was able to get your recall done around your son's work schedule and that everything was taken care of. We truly value your patronage.

July 18, 2019

Leasing Subaru Ascent Subaru of Bend was efficient yet very friendly in organizing my lease of a 2019 Ascent in 2018. Cheryl was organized and explained things each step of More

by Susu1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Suganuma, Caleb Windell
Jul 18, 2019 -

Subaru of Bend responded

Thank you so much for such a sweet review of your car buying experience. We are happy to hear that you love your car and that Cheryl took such good care of you, while making the car buying process efficient! Your review is greatly appreciated!

July 18, 2019

Routine maintenance/oil change Quick service, great staff, very comfortable waiting area including good magazines and fresh popcorn, and fresh coffee. Service was doe well within e More

by Gailervin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Engle, Angelina Hernandez
Aug 07, 2019 -

Subaru of Bend responded

Thank you for your review! It's nice to hear that you enjoyed all of the customer amenities that we provide and that your service was completed in a timely manner!

July 17, 2019

First oil change I dropped in without an appt right before leaving town and the service Dept got me in and out in less than 30 minutes. Thank you! More

by Normie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Mayernik, Rob Landis
Jul 17, 2019 -

Subaru of Bend responded

We are so glad our Service department was able to get you in and out so quickly! Thank you for writing about your experience!

July 17, 2019

Always been a good dealer So far my experiences at Subaru Bend have been solid. Good, kind service people that appear to deal, honestly. I'd go back go them again. More

by TP
Recommend Dealer
Yes
Employees Worked With
Brian Engle
Jul 17, 2019 -

Subaru of Bend responded

Thanks for the recommendation! We appreciate your business!

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