Subaru Santa Monica

Excellent service I had to replace a key fob and Cristian Duarte helped to accomplish this expeditiously and graciously. Excellent service at the Service Center. He w I had to replace a key fob and Cristian Duarte helped to accomplish this expeditiously and graciously. Excellent service at the Service Center. He was there at 8am as he indicated. The whole process took about one hour...and he included a car wash. Excellent service in all respects. More

Great dealership Had an excellent experience buying a car from Everett Armstrong. Very knowledgable and professional, and hes a military veteran. Danny Canteo was very Had an excellent experience buying a car from Everett Armstrong. Very knowledgable and professional, and hes a military veteran. Danny Canteo was very helpful as well, communication was excellent. If you want to take a look at Subarus its worth the trip to Santa Monica. More

Best dealership in town!! Arturo Figueroa and Joey Boktor were really impressive! I hated going to dealerships but these two just might have changed my opinion about them. Arturo Figueroa and Joey Boktor were really impressive! I hated going to dealerships but these two just might have changed my opinion about them. From the minute my wife and I contact them to the second we drove out with a brand new Forester, everything was immaculate: no pressure, laid back attitude, product knowledge, professionalism....i mean, these guys had it all. You'll definitely see me again for another lease in 3 years! More

No surprises- just a straightforward competively priced My daughter and I walked into the Santa Monica Subaru dealership this past Saturday, met with Arturo Figueroa who listened carefully to exactly the s My daughter and I walked into the Santa Monica Subaru dealership this past Saturday, met with Arturo Figueroa who listened carefully to exactly the specifications of the 2018 Impreza my daughter was planning on leasing. While he did not have the exact vehicle on the lot, he did not press us to only consider from the inventory that was on hand but rather assured me that he could have that very same Impreza we were looking for pulled from another one of their dealerships within a day. Arturo then ran some numbers, which while competitive were not as attractive as what the local Subaru dealership close to home had quoted me earlier same day On Sunday I contacted the "local" Subaru dealership to confirm that the very Impreza model with specific options we were shopping for was in fact still available. The salesperson I had been working with assured me that he had it, noting that he purposely keep it at their offsite storage facility until I was able to stop in. After he gave me is best and final price, I told him I would be on my way within 15 minutes. One my drive over just a few minutes later, the "local" salesperson called me back to let me know that unfortunately "another salesman had just sold it". I know understand why the 'local dealership" rates so poorly on Dealer Rater At that point I then texted Arturo letting him know exactly how much my daughter had in her savings account to cover the Impreza's lease payments, asking him if he could do better than what he had quoted us the day before. Within minutes he got back to me with a deal far better than what my "local' dealership has indicated was their best and final offer. One hour later I arrived at the Santa Monica Subaru dealership where Arturo already had the Impreza on site. 90 minutes later all the paperwork was signed -straightforward, no surprises, competitively priced Not only was Arturo was most professional in person, over the phone & in his texts, but has offered (and I accepted) to deliver the Impreza to our house so that he could walk my daughter though all of the car's various features. I would highly recommend Arturo & Santa Monica Subaru to others interested in a Subaru. More

Amazing vehicle and service Ahmed was nothing less than stellar in making the experience of buying a car a complete pleasure. Never was a fan of Subaru until I gave it a shot. Th Ahmed was nothing less than stellar in making the experience of buying a car a complete pleasure. Never was a fan of Subaru until I gave it a shot. Thank you! More

Great Experience at Subaru Santa Monica Francesco Fregola took care of me all the way, gave me a great service buying a new car and help me out with the financing associated with the purchas Francesco Fregola took care of me all the way, gave me a great service buying a new car and help me out with the financing associated with the purchase/Lease No doubt this guys will take care of you if you want to buy or lease a car. More

Amazing experience thanks to Eric Howard and Mike Johnson Overall, great team and very nice! Got a used (amazing condition) Legacy a few weeks ago and overall hadn't found a more competitive deal for the same Overall, great team and very nice! Got a used (amazing condition) Legacy a few weeks ago and overall hadn't found a more competitive deal for the same price/trim around town. Very nice team and very transparent as long as you let them know what's important right when you walk in the door. For any of you shopping, always know what you want and do your research before you go into any dealer or it'll just make things messier and more stressful. Eric Howard and Mike Johnson were my go-to guys, and I'll be calling them again (+ likely recommending that my friends do the same). Eric Howard helped me achieve the numbers/rates/financing I needed to make everything work financially. Mike Johnson told me everything I needed to know about the Subaru lineup, helped me find the right fit. and gave me reasons to be excited about the Legacy (beyond my prelim research). Mike's remained proactive, checking in with me following the sale to make sure any questions are being answered and that I'm enjoying the car. I genuinely believe I found salesmen who hold themselves in high regard and take their customer relations seriously. Wonderful guys, they're a killer combo! Looking forward to seeing how servicing goes -- Yelp reviews put me a little on guard but you better believe I know who to call beforehand when I'm ready to come in and be treated right. I look forward to a long and happy relationship with my local Subaru. More

RoutBryan meet me as soon as I drove into the service area. Service Adviser Bryan Neville was bright, well informed, and courteous. I previously had an oil leak, and Bryan determined the extent of the leak, fro Service Adviser Bryan Neville was bright, well informed, and courteous. I previously had an oil leak, and Bryan determined the extent of the leak, front cam covers, and head gaskets. I highly recommend him if your are having any problems with your car. More

Francesco is the best! I cannot recommend Francesco Fregola enough! He was knowledgeable. Fantastic listener. Understood my sporty lifestyle and made sure I stayed on point I cannot recommend Francesco Fregola enough! He was knowledgeable. Fantastic listener. Understood my sporty lifestyle and made sure I stayed on point when searching the lot for JUST the right model. More

Great experience overall! New Subaru owner and this was my first Subaru service. It was a great experience overall. Dwight Riley handled everything. I will be back for sure New Subaru owner and this was my first Subaru service. It was a great experience overall. Dwight Riley handled everything. I will be back for sure! More