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Subaru Santa Monica

Santa Monica, CA

3.8
336 Reviews

1229 Santa Monica Blvd

Santa Monica, CA

90404

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336 Reviews of Subaru Santa Monica

March 05, 2018

Great! My new service adviser Dwight Riley was great, he arranged the rental car while mine was worked on, kept me informed and had my car ready when he pro More

by ROSALIA OLAYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hartzberg
Mar 06, 2018 -

Subaru Santa Monica responded

Thank you, Rosalia, for taking the time to write this five star review. We're glad Dwight arranged for a rental while your car was down for service. Regards, Subaru Santa Monica

March 03, 2018

Top notch service in every aspect. Dwight Riley helped my during my last two visits for service. He's friendly, pleasant and efficient. I've received very good customer service at thi More

by patssub
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dwight Riley
Mar 06, 2018 -

Subaru Santa Monica responded

Thanks, Pat, for your five star review. We're glad Dwight was so helpful during your recent service visits. Regards, Subaru Santa Monica

March 01, 2018

Serviced (2) SUBARU Outbacks / 2013 - 2015 on 2/28/18 Ruben Granados was our Service writer, he explained what the cars needed.. The 2013 had low mileage, but was just over 5 years old.. It had a recall More

by Bubba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Mar 02, 2018 -

Subaru Santa Monica responded

Thanks for the great review, Bubba! We also appreciate the feedback. We're so glad Ruben was straightforward with the needed repairs and that you now have a safe vehicle. Regards, Subaru Santa Monica

February 27, 2018

Great service at Santa Monica Subaru Thank you to Andrew Sideris at the SaMo Subaru service center for friendly, courteous and efficient service. We took our Forester in for overdue maint More

by R Burch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Sideris
Mar 01, 2018 -

Subaru Santa Monica responded

Thank you for taking the time to write this review. We're glad Andrew and the team worked efficiently and were able to get you back on the road in a relatively timely manner. Regards, Subaru Santa Monica

February 27, 2018

Wonderfully helpful! I bought my first car the other day at this location. Ji Song was excellent and wonderfully helpful with walking me through all the steps of selectin More

by Erobins124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ji Song
Feb 27, 2018 -

Subaru Santa Monica responded

Thank you for allowing us to be a part of your first car purchase! IT's great having earned your five-star review! Regards, Subaru Santa Monica

February 27, 2018

Excellent service. Ruben Granados was my Service Advisor. He walked me through the condition of my car. Also offered an Uber to take me home as my car was serviced. lo More

by wanganga853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RUBEN GRANADOS
Mar 01, 2018 -

Subaru Santa Monica responded

Thank you for taking the time to write this review. We're glad Ruben has earned your five star approval. Regards, Subaru Santa Monica

February 26, 2018

Excellent customer care experience Arturo Figueroa handled the transition from end of lease to purchase of my Subaru with ease and excellent customer care. With Arturo and his colleagu More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Figueroa, Arjahn, Brian
Feb 27, 2018 -

Subaru Santa Monica responded

Thank you for your five star review, it's much appreciated. Regards, Subaru Santa Monica

February 26, 2018

Clear, easy, no hassle service Took my car in for a recall issue and was helped by Bryan Neville. They provided me with a free rental, Bryan’s communication was great, and love the More

by P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Neville
Feb 27, 2018 -

Subaru Santa Monica responded

We appreciate you taking the time out of your day to write this five star review. Regards, Subaru Santa Monica

February 21, 2018

Above and Beyond Service from Andrew Sideris Andrew Sideris went above and beyond in assisting me at Subaru Santa Monica - when I forgot my wallet in a an Uber that the dealership called for me h More

by eliza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Sideris
Feb 22, 2018 -

Subaru Santa Monica responded

Eliza, we're so glad Andrew was able to track down your wallet and have it returned to you. Even if you had to cancel your credit cards, Andrew was at least able to save you a trip to the DMV, and that's always nice. We hope you enjoyed your loaner. Regards, Subaru Santa Monica

February 20, 2018

Excellent Service from Maria Cerceda! Maria Cerceda of Subaru Santa Monica worked with us for about a month to help us get the car we wanted for the price we needed. She was beyond knowled More

by Kelly T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
East Lin
Feb 22, 2018 -

Subaru Santa Monica responded

Thank you, Kelly, for taking the time out of your day to write us this review. We're glad Maria was patient, knowledgeable, and easy to work with. Regards, Subaru Santa Monica

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