Subaru Santa Monica
Santa Monica, CA
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336 Reviews of Subaru Santa Monica
Great! My new service adviser Dwight Riley was great, he arranged the rental car while mine was worked on, kept me informed and had my car ready when he pro My new service adviser Dwight Riley was great, he arranged the rental car while mine was worked on, kept me informed and had my car ready when he promised. Thank you Dwight More
Top notch service in every aspect. Dwight Riley helped my during my last two visits for service. He's friendly, pleasant and efficient. I've received very good customer service at thi Dwight Riley helped my during my last two visits for service. He's friendly, pleasant and efficient. I've received very good customer service at this dealership and will return. Thanks again, Dwight! More
Serviced (2) SUBARU Outbacks / 2013 - 2015 on 2/28/18 Ruben Granados was our Service writer, he explained what the cars needed.. The 2013 had low mileage, but was just over 5 years old.. It had a recall Ruben Granados was our Service writer, he explained what the cars needed.. The 2013 had low mileage, but was just over 5 years old.. It had a recall for a Passenger Air Bag.. We also wanted it serviced, but during inspection Ruben had found other worn things that needed attention .. He called us with the Info and we did approve the needed work.. He was though with the info and help us decide what was needed.. Both cars are back at home Serviced and run Great.. We could not be happier with Ruben's help, he is a true professional ! A++ More
Great service at Santa Monica Subaru Thank you to Andrew Sideris at the SaMo Subaru service center for friendly, courteous and efficient service. We took our Forester in for overdue maint Thank you to Andrew Sideris at the SaMo Subaru service center for friendly, courteous and efficient service. We took our Forester in for overdue maintenance, and they managed to get everything done within a very acceptable wait time. I also appreciated zero 'nickel and dining'. Also managed to get lots of paperwork done while I waited, in their quiet workspace (desk, power outlets, coffee) located there at the center. More
Wonderfully helpful! I bought my first car the other day at this location. Ji Song was excellent and wonderfully helpful with walking me through all the steps of selectin I bought my first car the other day at this location. Ji Song was excellent and wonderfully helpful with walking me through all the steps of selecting and buying my Subaru Outback. She also stuck around when it was all done to help me set up the electronics in the car, such as the clock and the apple car play. Great place to buy! More
Excellent service. Ruben Granados was my Service Advisor. He walked me through the condition of my car. Also offered an Uber to take me home as my car was serviced. lo Ruben Granados was my Service Advisor. He walked me through the condition of my car. Also offered an Uber to take me home as my car was serviced. love the Subaru family. More
Excellent customer care experience Arturo Figueroa handled the transition from end of lease to purchase of my Subaru with ease and excellent customer care. With Arturo and his colleagu Arturo Figueroa handled the transition from end of lease to purchase of my Subaru with ease and excellent customer care. With Arturo and his colleagues Arjahn, the finance specialist and Brian, the service advisor, the whole process went smoothly. These three wonderful people from Subaru Santa Monica provided excellent service. Thank you! - G More
Clear, easy, no hassle service Took my car in for a recall issue and was helped by Bryan Neville. They provided me with a free rental, Bryan’s communication was great, and love the Took my car in for a recall issue and was helped by Bryan Neville. They provided me with a free rental, Bryan’s communication was great, and love the capability to text back and forth. They performed a full standard check of the car, topped off fluid levels and air in the tires, and even washed it. Easy, simple, no pressure experience. Thanks! More
Above and Beyond Service from Andrew Sideris Andrew Sideris went above and beyond in assisting me at Subaru Santa Monica - when I forgot my wallet in a an Uber that the dealership called for me h Andrew Sideris went above and beyond in assisting me at Subaru Santa Monica - when I forgot my wallet in a an Uber that the dealership called for me he reached out via email and Twitter repeatedly until they returned the item. He also made sure that I had a loaner car for the three day weekend and collaborated with my mother in CT when I had to cancel my credit card. I am so impressed and grateful! He made what should have been a nightmare situation into a pleasant experience -thank you ! More
Excellent Service from Maria Cerceda! Maria Cerceda of Subaru Santa Monica worked with us for about a month to help us get the car we wanted for the price we needed. She was beyond knowled Maria Cerceda of Subaru Santa Monica worked with us for about a month to help us get the car we wanted for the price we needed. She was beyond knowledgeable about Subaru cars, patient and determined to ensure we were happy with the process and purchase overall. For a first time, new car buyer, I would highly recommend seeking her out when you visit Subaru of Santa Monica! More