Subaru Santa Monica
Santa Monica, CA
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336 Reviews of Subaru Santa Monica
Outstanding and friendly service!! This was my first time into a Subaru dealership and I was immediately impressed. The showroom is clean and spacious and presents the brand and vehicl This was my first time into a Subaru dealership and I was immediately impressed. The showroom is clean and spacious and presents the brand and vehicles well. The minute I walked in I was greeted by multiple friendly employees shortly after which I was introduced to Arturo Figueroa who helped show me the ins and outs of multiple vehicles (the Forester and Outback). He was knowledgeable about both vehicles and very kind and courteous the whole time. Not once did I feel pressured or pushed to purchase the vehicle like so many places do. Arturo answered all of my questions and provided numbers in a straight-forward manner without stalling or delaying. I ended up leaving the dealership that day to test drive some other vehicles but kept in contact with Arturo due to the great experience I had not to mention how much I had enjoyed the vehicles. Arturo and I ended up working out a great deal on the 2018 Subaru Outback and I cannot be more pleased. Thank you Arturo!!! More
Very pleasant experience - thanks! I recently took my Subaru Outback in for service and had a very pleasant experience. My service rep, Irawan Soegono, was thorough with my Outback and I recently took my Subaru Outback in for service and had a very pleasant experience. My service rep, Irawan Soegono, was thorough with my Outback and genuinely friendly from start to finish. Thanks! More
Good service Irawan Soegono Was my service rep. He was curtious and thorough. My car came back clean, washed and ready to roll in a timely manner, at a good pri Irawan Soegono Was my service rep. He was curtious and thorough. My car came back clean, washed and ready to roll in a timely manner, at a good price. More
Great experience buying a new Impreza Recently bought a car from Arturo Figueroa at Santa Monica Subaru. I went in just to test drive a car, but ended up buying one. They were about as fr Recently bought a car from Arturo Figueroa at Santa Monica Subaru. I went in just to test drive a car, but ended up buying one. They were about as friendly and helpful as you could hope for so I thought there was no point in looking other places. The deal was fair, and everything was handled fine, including them being patient when I had to lift my credit freeze. Arturto also sent an Uber to pick us up to get the car. I really can't think of anything they could have done better. It's nice when things go this smoothly! More
My new Subaru forrester My husband's 2017 Subaru was totaled Friday before Christmas 12/2017 which also totaled other SUV. My husband walked away without injuries. Based on t My husband's 2017 Subaru was totaled Friday before Christmas 12/2017 which also totaled other SUV. My husband walked away without injuries. Based on that, he went right back to Subaru & by Thursday of the following week, Eric Howard got him into a 2018 Subaru. I needed a new SUV after 17 years in my RAV & Subaru was not on my list, but once I was there, Eric & Veronica (sales mgr.) took really good care of us & found me a Forrester that made me feel great & had a lot of extras. He went the distance for us & we're very pleased. Driving in LA is not a safe exercise, but the Forrester gives Peace of mind. So ask for Eric Howard if you are shopping for a vehicle even if you weren't thinking about a Subaru- you never know. More
I enjoyed buying a car from Eric Howard I really enjoyed my experience buying a car from Eric Howard. I contacted Subaru Santa Monica via their website, and Eric replied with detailed quote I really enjoyed my experience buying a car from Eric Howard. I contacted Subaru Santa Monica via their website, and Eric replied with detailed quotes including the Monroney sticker for each quote. I showed up and bought a car for the exact price Eric quoted me. He made buying a car very straight forward, simple, and enjoyable. Eric even personally delivered the car to my residence after the purchase, so I didn't have to drive home 2 cars that day. More
Great Service! Both the service manager and my service advisor were very helpful as I navigated through issues with my insurance company about some repairs. Everyon Both the service manager and my service advisor were very helpful as I navigated through issues with my insurance company about some repairs. Everyone I saw and spoke with in the service department was friendly and courteous. They even called Uber to get me home. More
First 6 month servicing Prompt device. Brian Neville was a great listener and addressed all of my concerns and answered all my questions with expertise. He is an asset to the Prompt device. Brian Neville was a great listener and addressed all of my concerns and answered all my questions with expertise. He is an asset to the dealership. More
Internet sales extraordinaire I met Seth Chadwick for my return call from the dealer searching for new Subaru Foresters within a few minutes of speaking to him I ordered a brand ne I met Seth Chadwick for my return call from the dealer searching for new Subaru Foresters within a few minutes of speaking to him I ordered a brand new Forester XT touring.I just got a call yesterday that the car will be coming in very soon and I'm looking forward to meeting him and seeing the new car.This has been such a good experience buying a car and only having phone calls and emails and feeling like someone was helping you so personally thank you.............. More
Wonderful service I had my new Forester (2nd) Subaru I have owned) serviced on Friday 13th at Santa Monica Subaru and as always i was very satisfied with the service. I had my new Forester (2nd) Subaru I have owned) serviced on Friday 13th at Santa Monica Subaru and as always i was very satisfied with the service. The service representative, Irawan Soegono, was ber professional, courteous and completely explained everything to be done on my car. The service was also done in a very timely manner and i enjoyed waiting in the lovely waiting area and latte machines! More