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Subaru Santa Monica

Santa Monica, CA

3.7
336 Reviews

1229 Santa Monica Blvd

Santa Monica, CA

90404

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336 Reviews of Subaru Santa Monica

April 30, 2018

Outstanding and friendly service!! This was my first time into a Subaru dealership and I was immediately impressed. The showroom is clean and spacious and presents the brand and vehicl More

by kalphoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Figueroa
April 28, 2018

Very pleasant experience - thanks! I recently took my Subaru Outback in for service and had a very pleasant experience. My service rep, Irawan Soegono, was thorough with my Outback and More

by GQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irawan Soegono
April 27, 2018

Good service Irawan Soegono Was my service rep. He was curtious and thorough. My car came back clean, washed and ready to roll in a timely manner, at a good pri More

by Posbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irawan Soegono
April 27, 2018

Great experience buying a new Impreza Recently bought a car from Arturo Figueroa at Santa Monica Subaru. I went in just to test drive a car, but ended up buying one. They were about as fr More

by april123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Figueroa
April 26, 2018

My new Subaru forrester My husband's 2017 Subaru was totaled Friday before Christmas 12/2017 which also totaled other SUV. My husband walked away without injuries. Based on t More

by CFEELY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica- SALES MANAGER
April 24, 2018

I enjoyed buying a car from Eric Howard I really enjoyed my experience buying a car from Eric Howard. I contacted Subaru Santa Monica via their website, and Eric replied with detailed quote More

by Elaine_S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Howard
Apr 25, 2018 -

Subaru Santa Monica responded

Hi Elaine, It's awesome to hear that Eric was able to accommodate your needs throughout your experience, and that the process as a whole was so hassle-free and pleasant. We aim to reach complete customer satisfaction, so it's great that he was able to provide that for you. Enjoy your new vehicle! We hope to see you when it is ready for its first service.

April 23, 2018

Great Service! Both the service manager and my service advisor were very helpful as I navigated through issues with my insurance company about some repairs. Everyon More

by Lora Caldwell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Frakes, Ruben Granados
Apr 25, 2018 -

Subaru Santa Monica responded

Hi Lora, It's so great to hear that Ken, Ruben, and the team took such good care of you during your last service and that they were able to be so helpful. We appreciate you taking the time to leave us this feedback, and we hope to see you again soon.

April 22, 2018

First 6 month servicing Prompt device. Brian Neville was a great listener and addressed all of my concerns and answered all my questions with expertise. He is an asset to the More

by GreatSmiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Neville
Apr 24, 2018 -

Subaru Santa Monica responded

Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service.

April 17, 2018

Internet sales extraordinaire I met Seth Chadwick for my return call from the dealer searching for new Subaru Foresters within a few minutes of speaking to him I ordered a brand ne More

by A. Dotson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Chadwick
Apr 20, 2018 -

Subaru Santa Monica responded

Thank you for your time and your kind review. We are pleased to hear that Seth was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

April 16, 2018

Wonderful service I had my new Forester (2nd) Subaru I have owned) serviced on Friday 13th at Santa Monica Subaru and as always i was very satisfied with the service. More

by Madbel3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Itawan Soegono
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