Subaru Santa Monica
Santa Monica, CA
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336 Reviews of Subaru Santa Monica
Awesome customer service First time leasing at subaru. As soon as i walked in everyone was very Super friendly and helpful. Thank you Marjorie, frank , Reza both managers whe First time leasing at subaru. As soon as i walked in everyone was very Super friendly and helpful. Thank you Marjorie, frank , Reza both managers where involved all the transactions thank you subaru Santa Monica team keep up the good work. More
Great Staff! Friendly, Informative, Respectful, Not pushy and caring Staff! All my questions were answered in a timely manner. I Love this Dealership SUBARU of S Friendly, Informative, Respectful, Not pushy and caring Staff! All my questions were answered in a timely manner. I Love this Dealership SUBARU of Santa Monica ROCKS!!! More
Excellent I recently purchased a 2016 crosstrek with Marjorie. She was really nice, professional, and very understanding. She explained everything to us on the I recently purchased a 2016 crosstrek with Marjorie. She was really nice, professional, and very understanding. She explained everything to us on the different models they have. What I like the most besides Marjorie was her manager Reza. He made sure we got taken care. I felt the good vibe with them. Now, as I'm guided into finance, Arghan the finance manager made the signing papers smooth, an in and out process (Not very common with dealerships). Thank you guys keep up the good work. Hope to see you Marjorie soon for our next subaru purchase. More
Vance Walden - Excellent Product Specialist I recently purchased a 2017 Forester 2.0XT Touring, in addition to leasing a 2016 Impreza . . . I usually have an aversion to dealership salespeople, I recently purchased a 2017 Forester 2.0XT Touring, in addition to leasing a 2016 Impreza . . . I usually have an aversion to dealership salespeople, but this particular experience surely put my apprehensions at bay. The salesperson (or Product Specialist) I dealt with was Vance Walden . . . from start to finish, Vance was professional, courteous and accommodating . . . Vance made the negotiation process easy . . . it helps to do your homework beforehand, i.e, researching the MSRP vs. Invoice price along with whatever options/accessories you want . . . that being said, there was minimal haggling, and whatever questions or concerns I had, Vance always responded promptly . . . everyone at Subaru Santa Monica that assisted in the purchasing process along with Vance made the experience more pleasant than I had anticipated . . . I walked away with two wonderful vehicles without feeling I had been taken advantage of - there was never any time I felt pressured into spending more money than I believed both vehicles were worth . . . if you are in search of finding the right salesperson to assist in buying or leasing a Subaru, I highly recommend Vance Walden at Subaru Santa Monica for the job! More
2017 subaru wrx So glad I bought my car from Subaru Santa Monica. Vance Walden the salesman was the best. He made everything so easy. i dont forget Francisco the man So glad I bought my car from Subaru Santa Monica. Vance Walden the salesman was the best. He made everything so easy. i dont forget Francisco the manager and Sam the finance manager. A great team to do business with. A MUST!!! Jean Claude Pagnal More
Best Car Buying Experience Ever! Just picked up my new Subaru! Couldn't be happier with the staff, service, and product. My little girl is on the way and we wanted a safe vehicle. Bes Just picked up my new Subaru! Couldn't be happier with the staff, service, and product. My little girl is on the way and we wanted a safe vehicle. Best car buying experience ever! Thanks Anthony Rodriguez! More
Awesome experience Since I called Subaru Santa Monica and Marjorie answer she was so happy and never negative. She answer all my questions and made sure I came in person Since I called Subaru Santa Monica and Marjorie answer she was so happy and never negative. She answer all my questions and made sure I came in person to get what I was looking. I was received by her manager reza that was really nice to thank you Subaru Santa Monica More
Top-Notch, I was treated with nothing but RESPECT I leased a new Subaru Crosstrek today. There was no bs. None. I was ready for some and it never came. Chris, Carlos, and Arjahn treated me with I leased a new Subaru Crosstrek today. There was no bs. None. I was ready for some and it never came. Chris, Carlos, and Arjahn treated me with respect, class, and dignity. I told them what I wanted and there was no up-selling. They just got it done. Fantastic experience! More
Vance is the best Our '17 Outback is better than we expected. The dealership and its staff are just as good or better. Our sales representative, Vance, was an absolute Our '17 Outback is better than we expected. The dealership and its staff are just as good or better. Our sales representative, Vance, was an absolute pleasure to work with. He made the experience well worth it. Courteous, very knowledgeable, sincere and dedicated to the buyer, an unusual and much appreciated quality. If you want a great car talk to him. More
New '17 Forester Customer - Great Value Vance Walden is a fantastic person and did everything we asked to make sure that we were completely satisfied with our new 2017 Forester. He went out Vance Walden is a fantastic person and did everything we asked to make sure that we were completely satisfied with our new 2017 Forester. He went out of his way to ensure that everything got done properly and even called/texted my phone directly with service updates, even though he works in sales. Chris, from service, also did a great job with updates and was very kind when there was a bit of delay on our car's extra upgrades (we added in a few options, including a remote starter, as we will be moving to MN soon). We even got to meet the management as well, as they too went out of their way when there was this hiccup with service to make sure that we were absolutely satisfied with the value of our purchase. Frank and Brian were both stellar with their service and professional attention to detail. We will definitely be recommending this location, as well as our new car, to all our friends and family! :D More