Subaru Santa Monica

An Excellent start to 2017 Everything about our car shopping experience was superb. From the initial entrance into the Santa Monica location, to the moment we drove off with our Everything about our car shopping experience was superb. From the initial entrance into the Santa Monica location, to the moment we drove off with our new Forester. Our salesman, Seth, was exceptional with his customer service. He was upfront and honest about everything, very patient and was able to get us the EXACT vehicle we wanted with all the specifications. The manager, Frank helped with our numbers to get them where we needed it to be within our budget. Do not look any further, make your purchase here at the Santa Monica Subaru location. More

Purchase of Impreza 2017I purchased an Impreza in December. I purchased an Impreza in December. Maria was so kind, polite and helpful. She allowed me to take my time with decisions and answered or got answers t I purchased an Impreza in December. Maria was so kind, polite and helpful. She allowed me to take my time with decisions and answered or got answers to all my questions on hand. This type of customer service really made me comfortable. Good employee asset to Subaru!!!! More

Nervous Custormer I really get nervous buying a car. I had researched what I wanted so I thought I knew what model I was considering. The test drive went well, it was I really get nervous buying a car. I had researched what I wanted so I thought I knew what model I was considering. The test drive went well, it was as long as I wanted. Went over all the details of the features I wanted with with the salesperson. Got all the explanations I needed. They did not have the exact car I wanted in stock but found one in San Diego. It was delivered to my home two days later (next day was not convenient for me). The controls etc. had been explained to me at the dealership but were again explained and demonstrated when it was delivered. Because I got all the attention I needed I have the car I wanted and I am very happy with it. More

Great deals and service! Just leased a 2017 Outback. From the first contact and throughout the entire process, Subaru Santa Monica has been extremely responsive, communicative Just leased a 2017 Outback. From the first contact and throughout the entire process, Subaru Santa Monica has been extremely responsive, communicative, and transparent. They were great to work with and were very helpful in making sure that I got the car that I wanted. They also went above and beyond to show me all of the different features in my new Outback and to help set everything up. More

Friendly and helpful Just purchased a new 2017 Subaru Crosstrek. The team at Subaru Santa Monica made the entire process easy and comfortable. We opted to extend our warra Just purchased a new 2017 Subaru Crosstrek. The team at Subaru Santa Monica made the entire process easy and comfortable. We opted to extend our warranty for peace of mind, and knowing that they have a service center right on site is great. Our salesman, Carlos Anuncibay was a pleasure to work with, as was Samantha Mohan, who went over all warranty and add on options with us. More

Great sales and service! Chris Woodson, Service Writer for Santa Monica Subaru, has a very loyal customer in my husband, who admires Chris’ knowledge and honesty. Chris introd Chris Woodson, Service Writer for Santa Monica Subaru, has a very loyal customer in my husband, who admires Chris’ knowledge and honesty. Chris introduced us to his favorite sales representative, Maria Cerceda, who was a delight. Well versed in the options and feasibility of each vehicle, she aided in easy decision-making without applying any pressure. She was extremely patient during my test drives, and helpful through the purchase process, understanding my priorities, and presenting fact-based evidence so that I could feel fully informed. This level of trustworthiness will make me a loyal customer as well. More

2017 Outback 3.6r From the moment Subaru Santa Monica first contacted me about my inquiries for a new 2017 Outback, I knew I was dealing with somewhere special. Ver From the moment Subaru Santa Monica first contacted me about my inquiries for a new 2017 Outback, I knew I was dealing with somewhere special. Veronica Simon, the internet specialist, went above and beyond when we first communicated and negotiated through email. She made sure everything was set before I even stepped foot into the dealership. She worked hard along with Chris Hales (more on him in a bit), the internet sales manager, to fit my budget. She was always available to help and respond through email, texts, and phone calls. Once everything was set, I went in and met with the salesperson, Trai Boyd. The first thing I noticed about him was how genuinely excited he is for me. You can tell he truly enjoyed the product/brand he was selling. His attitude and demeanor made the entire experience very pleasant. He didn't try and pull any tricks or deviate from what I was told by Veronica online, so I really appreciated that. I will be sure to contact Trai for me future Subaru needs. Now to Chris Hale, the internet manager. I met with Chris after Trai and I had reviewed the vehicle to work out the nitty gritty of the deal. Chris, like all the other employees that I dealt with at Subaru Santa Monica, was amazingly helpful. He had no problems going over every and all possible scenario in terms of down-payments and rates until we found one that fit my budget. Once again, there were no tricks here. No hidden fees or changed rates. I really appreciated his honesty. Lastly I met with Arjahn Mamaghan, the finance manager at Subaru Santa Monica. I have to be honest, I have heard horror stories about what happens in the financing office. However, Arjahn was very accommodating and not pushy with the warranties and what not. He is a professional in every way. If you couldn't tell by now, I had an amazing experience at this dealership and will recommend them to everyone I know. Thank you Subaru Santa Monica! More

Fantastic! This is my second car I have bought from Patrick! His quality service to my family and I has been more than exceptional. I will continue to recommend This is my second car I have bought from Patrick! His quality service to my family and I has been more than exceptional. I will continue to recommend my family and friends to work with him for their automotive needs. Everyone at this dealership has been very welcoming and professional as well, though see Patrick for his great personality and expertise! More

Everett Armstrong While doing research online for Subaru Dealerships, I ran into Everett Armstrong at Subaru Santa Monica! He was attentive to my needs, made sure we pi While doing research online for Subaru Dealerships, I ran into Everett Armstrong at Subaru Santa Monica! He was attentive to my needs, made sure we picked the right car that will fit my budget, even picked me up from my house because he didn't want me to Uber! Everett made the car buying experience an enjoyable time and gave me an amazing deal! Highly recommend this dealership and Everett if you want a Subaru! More

Purchased a new 2017 WRX Seth Chadwick at the Subaru Santa Monica Dealership really put in all his efforts to get the car I desired which was a 2017 WRX Premium in WR Blue. H Seth Chadwick at the Subaru Santa Monica Dealership really put in all his efforts to get the car I desired which was a 2017 WRX Premium in WR Blue. He not only gave me a fantastic deal but also made sure he was available to help and explain any inquiries I had a long the way. This color car had to be ordered because of its rarity and originally I had to wait 6 - 8 weeks for it to come in. Seth worked hard and was able to get one from a distant dealership within 2 weeks of putting in the order! Everyone else in the dealership were also great and welcoming. I highly recommend this dealership and if anyone is looking into a subaru be sure to talk to Seth! More