Star Mazda

The car got fixed so that was nice I was told the service would take 2 hours, maybe 2.5 hours. Going back to work and then coming back would have been just over an hour so I decided to I was told the service would take 2 hours, maybe 2.5 hours. Going back to work and then coming back would have been just over an hour so I decided to wait. The service took over 3. I wasn’t given any updates, even after I texted the phone systems that alerts you when you first arrive. The person in charge of my service never spoke to me, only said that he had to grab something that was printing, and we didn’t most of the transaction in silence. I was never shown what was fixed (I went in for a recall and an oil change) and honestly it would have been easier to go to Jiffy Lube for the oil change. I was really jealous of other customers because the gentle man. In a Mazda hat was so kind, and inviting. He showed people where the coffee was, gave updates, and spoke to people about the service that was going to be done. Not all employees are bad, and maybe I just was dealing with someone on a bad day, yet he didn’t make my day any better either. More

Team work The whole staff from sales, finance and service went out of there way to make sure I was getting the proper services for my matenince. I appreciate al The whole staff from sales, finance and service went out of there way to make sure I was getting the proper services for my matenince. I appreciate all there concern. And special thanks to Rodger Dominguez and Ryan Sheikh for making sure I get the proper work on my matenince plan. Catch you soon guys thank you. More

Renewing my lease Star mazda always provides answers to my questions and is a no pressure dealership. I’m happy with how easy and professional they are when bringing in Star mazda always provides answers to my questions and is a no pressure dealership. I’m happy with how easy and professional they are when bringing in my old car for my new mazda. Thanks star mazda! More

100k service Good service. Good customer service. They provided me a loaner even if I didn’t ask for one and car was ready when they said it would be. Good service. Good customer service. They provided me a loaner even if I didn’t ask for one and car was ready when they said it would be. More

Painfree and pleasant After a few text messages and one phone call, I was ready to step into the dealership the following day to seal the deal. The car of choice was ready After a few text messages and one phone call, I was ready to step into the dealership the following day to seal the deal. The car of choice was ready for my approval and after a few questions, we just needed to wait for the finance person to be available. (Unfortunately, it was a pre-holiday weekend, but given that, not long at all.) The paperwork took as long as it took the printer to print. More

New lease Had an excellent experience with matteo and Israel who helped me return my old lease and get a new lease for a great price! They were a please to work Had an excellent experience with matteo and Israel who helped me return my old lease and get a new lease for a great price! They were a please to work with and will definitely be coming back to this dealership for any future deals! More

Very pleasant experience. Service with class. The Madza 3 preferred package in pearl is a great product. A beauty with all the bells and whistles. Devoted to service even late into the night. Beau The Madza 3 preferred package in pearl is a great product. A beauty with all the bells and whistles. Devoted to service even late into the night. Beautiful neighborhood. More

Great experience Happy with our purchase of the Mazda CX3. No pressure, friendly service. Our salesperson Israel Espino was extremely professional, helpful and knowle Happy with our purchase of the Mazda CX3. No pressure, friendly service. Our salesperson Israel Espino was extremely professional, helpful and knowledgeable. We had a great experience. I’ll More

Best dealer experience ever From the selection of car to the sales person being incredibly friendly to the finance manager being straightforward and honest to getting a great dea From the selection of car to the sales person being incredibly friendly to the finance manager being straightforward and honest to getting a great deal, this was genuinely a great experience. More

Maintenance + ApplePlay Service has always been great. Thanks to Jerry for making my day run smoothly. Only complaint/comment is: Car us usually washed & that didn’t happen Service has always been great. Thanks to Jerry for making my day run smoothly. Only complaint/comment is: Car us usually washed & that didn’t happen this time And ApplePlay was installed and I had to ask for instructions/booklet More