Star Mazda
Glendale, CA
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735 Reviews of Star Mazda
Professional First service for my new Mazda 3. Friendly professional service with comfortable waiting area in Showroom with free Starbucks coffee and fruit. Jerry First service for my new Mazda 3. Friendly professional service with comfortable waiting area in Showroom with free Starbucks coffee and fruit. Jerry Chinchilla found me when service was completed so I didn't have to wait a minute longer. Nice! More
Excellent, efficient, high customer service standards. Will come back to this dealer/service department again. Henaro was awesome. Craig was awesome. Roy was awesome. Phone communication was excellent, kee Will come back to this dealer/service department again. Henaro was awesome. Craig was awesome. Roy was awesome. Phone communication was excellent, keeping me up to date; they have a text service I've never seen before in any dealer and I've been through many. Had my keys duplicated/programmed/and cut. They uber you within 10 miles. Friendly high customer service staff. The only issue is that their car wash was down so my car wasnt washed at the time but it will get fixed so not a big problem. Maybe have a car wash stub/ticket to another car wash place if their car wash is down. More
Always a good experience Sure, sometimes the wait can be lengthy, but Star Mazda has a great waiting area with complimentary coffee and fruit. Plus, the service is always supe Sure, sometimes the wait can be lengthy, but Star Mazda has a great waiting area with complimentary coffee and fruit. Plus, the service is always superb. Everyone is nice and patient with you even if you're frustrated at the car issues you're having. Roger Dominguez is great. More
Great service Quick check-in, good communication, fast service. All basics for great user experience. Also appreciated the Lyft service so it was seamless for me to Quick check-in, good communication, fast service. All basics for great user experience. Also appreciated the Lyft service so it was seamless for me to go back and forth from work. Good job Mazda! More
Go see Craig! My regular service advisor was no longer there so Craig provided the same great service and took care of my Mazda! Craig is knowledgeable and efficien My regular service advisor was no longer there so Craig provided the same great service and took care of my Mazda! Craig is knowledgeable and efficient! More
Great manager = great service I go here regularly for oil changes and on-going maintenance. I had some problems with my breaks and got new pads and rotors. Also got new tires since I go here regularly for oil changes and on-going maintenance. I had some problems with my breaks and got new pads and rotors. Also got new tires since the old ones had more than 54k on them and started to make a funny noise. My Mazda 6 feels like new again, and drives like new. I love this car and I am fortunate to have Star Mazda close to where I live. Roy Wells is the manager, he is very professional and truly looking forward to help and send you home a happy customer. Thank you Roy and team! More
Kyle at Star Mazda Kyle was super helpful and I’m very pleased with the deal I got. I did not feel any pressure what so ever in my decisions making and was very plea Kyle was super helpful and I’m very pleased with the deal I got. I did not feel any pressure what so ever in my decisions making and was very pleased with the outcome. Definitely would recommend Kyle and Star Mazda. More
Honest, easy to work with staff. Buying my new car was the best experience I’ve had at a dealership. John was great to work with, never a hard sell, always easy to reach. Working with Buying my new car was the best experience I’ve had at a dealership. John was great to work with, never a hard sell, always easy to reach. Working with the finance department was a joy, which rarely happens. If you want a mazda this is the place to go. More
Really positive experience From when I pulled in I was greated that they would right with me. Waited maybe 5 minutes checked in, said it would be about 2 hours. They have a area From when I pulled in I was greated that they would right with me. Waited maybe 5 minutes checked in, said it would be about 2 hours. They have a area you can wait with a tv, coffee maker, some snack. Everyone was very friendly and helpful, deffinetly recomend Mike Reed and Nathon More
Yolanda Roy & Craig were very nice to get me a loaner and check out my car and take care of the ‘Recall’ - and thanks to Roy for following up with a call - Th Roy & Craig were very nice to get me a loaner and check out my car and take care of the ‘Recall’ - and thanks to Roy for following up with a call - Thanks Roy & Craig More