Star Mazda

Superstars! The people at Star Mazda are extremely helpful. They helped us to get into a new car and keep our payment down. Thank you Star Mazda! The people at Star Mazda are extremely helpful. They helped us to get into a new car and keep our payment down. Thank you Star Mazda! More

Great negotiation and great service We shopped at multiple dealers for different brand autos and Star Mazda was the best dealership over all... Combination of safety features style and p We shopped at multiple dealers for different brand autos and Star Mazda was the best dealership over all... Combination of safety features style and performance in a basic vehicle was outstanding for the Mazda 6 2018 More

Recall part Everyone therr was friendly even though the parts for the car weren't ready on time and i had to come back. I appriciate the great customer service. Everyone therr was friendly even though the parts for the car weren't ready on time and i had to come back. I appriciate the great customer service. More

Efficient, Timely, Dependable I’m always impressed with the Service at Star Mazda. The best service advisors. Managers. The best Sales People too! Never have to wait very long a I’m always impressed with the Service at Star Mazda. The best service advisors. Managers. The best Sales People too! Never have to wait very long and a complimentary car wash is always provided! More

Oil change, car wash and tire rotation. First time taking my CX9 to get serviced and Craig took care of my car in an hour. Thank you. Very satisfied with everything from start to end. First time taking my CX9 to get serviced and Craig took care of my car in an hour. Thank you. Very satisfied with everything from start to end. More

Excellent Great customer service and fast service . Friendly and attentive. The shuttle service is a plus and very convenient.. lets me do stuff at work or at Great customer service and fast service . Friendly and attentive. The shuttle service is a plus and very convenient.. lets me do stuff at work or at home while waiting for my car rather than waste time waiting at the dealership.. please don’t take that option away for us who needs to keep working.. More

Good experience Everyone was nice the Advisor that helped me was nice very informative thank you !i would recommend this service center to anyone that owns a mazda Everyone was nice the Advisor that helped me was nice very informative thank you !i would recommend this service center to anyone that owns a mazda More

First poor experience I’ve taken my car in for service a few times here and never had an issue before this occasion. The service employee told me my car was due for a speci I’ve taken my car in for service a few times here and never had an issue before this occasion. The service employee told me my car was due for a specific maintenance, but a quick google search said it was generally not needed for another 10k on my car or if it had been 3 years. I questioned him about it and he said “you bought your car in 2017 and it’s practically 2020.” I bought my car in October of 2017 and it was beginning of July 2019 when he said this. That’s some significant rounding-up, considering it hasn’t even been two years. I declined to have the extra service done at that time and will likely take it to my old repair shop when it is time because I trust them more. Secondly, when my car was ready I was called saying “it was going into the car wash as we speak.” I arrived 30 minutes later to pick it up and waited 15 minutes for my car, only to learn it had not even begun to be washed. I was told I could wait 25 more minutes but by that point I had to get back to work. I understand if they are busy, but just say so. It is insulting to be lied to. Overall I would take my car here for regular service, but not for any additional maintenance. It was an unfortunate experience after having no issues with prior visits here. Last note: There was a service employee whose name I didn’t catch. He drove the shuttle when I dropped off my car and helped me when I was waiting to pick up my unwashed car. He didn’t speak much but was exceedingly polite and professional, and I hope Star Mazda recognizes his value to their team. They could use more employees like him. More

Excellent service as usual Craig took such great care of my car and worked within my budget. His honesty on the timeline of what needed to be replaced immediately and what could Craig took such great care of my car and worked within my budget. His honesty on the timeline of what needed to be replaced immediately and what could wait took the financial pressure off of me in needing to replace everything all at once. As a single woman on a budget I never once felt like he was trying to up-sell me on products. Highly recommend this service, especially to other women who have had trust issues with their mechanics in the past—Star Mazda is respectful and will treat you fairly. More

Air conditioner drains needed complete repair/rework Twelve-year old Miata retractable hardtop air conditioner drains required repair. Major labor (no parts), easy to cut oneself in process. No problems Twelve-year old Miata retractable hardtop air conditioner drains required repair. Major labor (no parts), easy to cut oneself in process. No problems since car picked up. I’m happy at this point. More