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Star Mazda
Glendale, CA
735 Reviews
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735 Reviews of Star Mazda
July 07, 2019
Integrity and honesty People we’ve dealt with here at Star Mazda has always gone out of their way to accommodate for us. From sales to service and reception they ensured we People we’ve dealt with here at Star Mazda has always gone out of their way to accommodate for us. From sales to service and reception they ensured we are looked after. The presented well informed facts and figures on our lease and options we have in terms of getting another vehicle. From service guys were always friendly and helpful when bringing our car to them. More
by RAMON.FAYLONA
Verified CustomerEmployees Worked With
Matteo Pellegrini, David Gomez, Roger Dominguez, Ryan Sheikh
July 07, 2019
Star Mazda is the best dealership! The service is great, the staff is friendly and helpful, they tell me what my car needs and they fix it quickly. I don’t have to worry that they are g The service is great, the staff is friendly and helpful, they tell me what my car needs and they fix it quickly. I don’t have to worry that they are going to sell me a service I don’t need! More
by Jgordon
Employees Worked With
Brian Kim, Nathon Madison, Roger Dominguez
July 06, 2019
Down to earth hospitality I have never felt so welcomed ever by any dealership until I came to Star Mazda Glendale, California. Staff is very polite and courteous. Service and I have never felt so welcomed ever by any dealership until I came to Star Mazda Glendale, California. Staff is very polite and courteous. Service and sales department. More
by Popcorn
Employees Worked With
Roy Wells, Don McCurdy, Nathon Madison
July 06, 2019
Amazing service I highly recommend Star Mazda! Amazing customer service! Israel is the best salesman ever!! I will be purchasing all my cars from Star Mazda in the fu I highly recommend Star Mazda! Amazing customer service! Israel is the best salesman ever!! I will be purchasing all my cars from Star Mazda in the future and I will send all my friends and family there! More
by NDELACERDA21
Employees Worked With
Israel Espino
July 06, 2019
Helpful and straightforward transaction I knew what I was looking for, and yet Kyle could tell I wanted to weigh my options so he helped me by offering said options without trying to "sell" I knew what I was looking for, and yet Kyle could tell I wanted to weigh my options so he helped me by offering said options without trying to "sell" on anything. Every choice was mine and that felt important for me. Car sellers need to think from that perspective, how they can meet their quota but making sure customers dont feel like their being sold anything. More
by MIZ.LOPEZ417
Employees Worked With
Kyle Groom
July 06, 2019
Poor customer service experience Normally I enjoy coming to Star Mazda due to the excellent customer service. My last visit changed that. I worked primarily with Jerry Chinchilla, Normally I enjoy coming to Star Mazda due to the excellent customer service. My last visit changed that. I worked primarily with Jerry Chinchilla, who was unresponsive via text and phone. I came in for a safety recall service appointment. During the 3 hour wait (longer than the provided estimate), I received no updates on my vehicle. When picking up my car, I talked to Roy Wells, who was friendly and pointed out that the car wash seemed to have "missed" one side of my car (there were in fact new streaks on my car, which I assume happened during the servicing). I did not have time to stay an additional 30 minutes for a new car wash, and so I left with a car that was dirtier than when I came in. After leaving, I noticed that the full-circle inspection had found a wheel misalignment (not mentioned at all when I picked up my car). I tried to contact my original advisor, Jerry, who told me he would call back after checking with the tech. That didn't happen. Overall, just a very frustrating and sub-par experience from a dealership I normally enjoy visiting. More
by Ankita
Employees Worked With
Jerry Chinchilla, Roy Wells, David Gomez
July 05, 2019
1st time using your services & happy I went I usually take my car to Galpin in Van Nuys, but just thinking of having to deal with the traffic is such a pain. I found Star Mazda by chance. It’ I usually take my car to Galpin in Van Nuys, but just thinking of having to deal with the traffic is such a pain. I found Star Mazda by chance. It’s a direct shot and closer. The staff was great & explained the work that needed to be done. Definitely going to be back More
by betyjohnson123
Employees Worked With
Craig Chan
July 05, 2019
Good Dealership Experience Both Israel and Francisco were very kind, patient, informative, and friendly. We had been to other dealerships earlier in the day that were very ineff Both Israel and Francisco were very kind, patient, informative, and friendly. We had been to other dealerships earlier in the day that were very inefficient and frustrating. We appreciated Israel and Francisco's efforts to get us information promptly. More
by tgm228
Employees Worked With
Francisco Rodriguez, Israel Espino
July 05, 2019
GREAT EXPIRENCE Very welcoming, great expirence and helped me with my every car buying need. I would definitely recommend this place. Ron, is a very pleasant man to d Very welcoming, great expirence and helped me with my every car buying need. I would definitely recommend this place. Ron, is a very pleasant man to deal with and a great sense of humor! More
by MAGGIEMAYGARCIA
Employees Worked With
Don McCurdy, Ron Hudson
July 05, 2019
Fantastic Sales Staff Abiel Herrera provided top-notch guidance when leasing my 2019 CX-9. I plan on coming back to him and Star Mazda first when shopping for my next car. Abiel Herrera provided top-notch guidance when leasing my 2019 CX-9. I plan on coming back to him and Star Mazda first when shopping for my next car. More
by L. Hernandez
Employees Worked With
Don McCurdy, Abiel Herrera
