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Star Mazda
Glendale, CA
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735 Reviews of Star Mazda
Buying a new Mazda CX 5 I had a very good experience buying a new Mazda CX-5. Dealership stuff was very helpful and friendly. I would highly recommend this dealership. I had a very good experience buying a new Mazda CX-5. Dealership stuff was very helpful and friendly. I would highly recommend this dealership. More
Long Wait for Routine Service I arrived at the dealership for my scheduled appointment but waited 30 minutes to start the check in process. I appreciated the manager Roy coordinati I arrived at the dealership for my scheduled appointment but waited 30 minutes to start the check in process. I appreciated the manager Roy coordinating the check in process and passing out bottled water for the hot day. The service department could use a few more staff checking in cars though to speed things up, saw empty desks on the left side. I heard David Gomez left the company, he was a big loss. He had a friendly and helpful manner, provided excellent service whenever I was helped by him. Hopefully your staff and new hires will be just as good as David was. More
Excellent Service I came in for Oil Change on 09/07/2019 but there was a miscommunication and Star Mazda service ended up conducting a recall. I waited 3 hours for noth I came in for Oil Change on 09/07/2019 but there was a miscommunication and Star Mazda service ended up conducting a recall. I waited 3 hours for nothing. Later that day I talked to the manager Roy Wells and he asked me to come by again so he could fix the situation. I decided to give Star Mazda a second chance and I’m glad I did because Roy ended up giving an discount and excellent car service. He was really apologetic, understood my busy schedule, and really cares about customers’ satisfaction. More
Efficient and attentive I had a late morningbappointment and needed to make a meeting in the afternoon. My service representative made sure the service was completed so that I had a late morningbappointment and needed to make a meeting in the afternoon. My service representative made sure the service was completed so that I could make it to the appointment. More
customer review Great customer service.. excellent prices ..fast turn around ..employees like Nathon and Craig have excellent customer service skills are very knowle Great customer service.. excellent prices ..fast turn around ..employees like Nathon and Craig have excellent customer service skills are very knowledgeable and help you in any way More
Good overall service, but I was forgotten. I was given a regular 20k service (S2). Brought the car in on time, and was given notification when the car was done. I was given a ride back home wh I was given a regular 20k service (S2). Brought the car in on time, and was given notification when the car was done. I was given a ride back home which was nice, and I was told that I'd be notified when my ride was on the way after I got the call that my car was done. My service was finished at around 1215, but I didn't get a call or text after that. I had to call to remind the service center that I needed a ride back after giving them a couple hours. Good overall service for the vehicle, but I don't like being forgotten about. More
New Mazda Lease Kyle Groom made our family repeat customers with our 3rd Mazda. He is very easy to work with and truly wants a deal that works for us and Star Mazda. Kyle Groom made our family repeat customers with our 3rd Mazda. He is very easy to work with and truly wants a deal that works for us and Star Mazda. More
Thanks Star Mazda! The service team is absolutely wonderful and assisted me and my daughter during our maintenance appointments. The staff was clear and knowledgeable ab The service team is absolutely wonderful and assisted me and my daughter during our maintenance appointments. The staff was clear and knowledgeable about the service and always answer our questions with a smile. We couldn’t be more happy with Star Mazda and the services provided! More
Fantastic My experience at Star Mazda has been nothing but perfect. Every staff member is beyond friendly, knowledgeable and willing to help. I am so happy to h My experience at Star Mazda has been nothing but perfect. Every staff member is beyond friendly, knowledgeable and willing to help. I am so happy to have purchased my vehicle from this dealer, and will continue to return for routine maintenance. More
No hassle I booked an oil change just a half hour before I showed up and the appt time was available. The service guy I talked to her on the phone was friendly I booked an oil change just a half hour before I showed up and the appt time was available. The service guy I talked to her on the phone was friendly and nice and helpful and so was the one who I dealt with when I pulled up, Nathan. Everyone there is great. Vega drove me over to a cafe a few minutes away while I waited and picked me up. Outstanding! More