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Star Mazda
Glendale, CA
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735 Reviews of Star Mazda
Customer service has gone downhill After more than a decade of coming to Mazda for servicing, you can definitely tell that things have changed. I shouldn’t speak for everyone, as there After more than a decade of coming to Mazda for servicing, you can definitely tell that things have changed. I shouldn’t speak for everyone, as there are some amazing employees still that I interact with - Roy in particular is the best and am glad to see him still there as manager - but Roger in this case had zero interest in making sure the customer was satisfied. It felt more like the DMV - just get this person in and out + price gouge as much as you can without the customer catching on. I understand it’s hard to acquire and keep good talent, but something needs to change. I’ll be back but to see Roy. More
Matenince and relaxation I enjoy my time in while getting my car serviced there is coffee, tea accommodated with a relaxing atmosphere inside and outside Star Mazda. Enjoy. I enjoy my time in while getting my car serviced there is coffee, tea accommodated with a relaxing atmosphere inside and outside Star Mazda. Enjoy. More
Awesome I was’t sure what car I wanted but the warm welcome and pain-free experiene of getting a car made it easy choosing Mazda and this dealership. They hav I was’t sure what car I wanted but the warm welcome and pain-free experiene of getting a car made it easy choosing Mazda and this dealership. They have me sold as a returning customer. More
Great Team Always excellent, communicative service. Team makes you feel welcome and that your business is appreciated. They are honest and upfront about their pr Always excellent, communicative service. Team makes you feel welcome and that your business is appreciated. They are honest and upfront about their pricing and will always try to help you find a discount. I don’t go anywhere else for my service. More
Getting what you want. Customer services is great. I told them exactly the car I wanted Mazda 3 "Manuel" transmission, and they made sure to get not only the color I was loo Customer services is great. I told them exactly the car I wanted Mazda 3 "Manuel" transmission, and they made sure to get not only the color I was looking but with all the equipment I was looking on the car. They got the car I wanted for me fast and made my process quick with a great trade in value. More
Transparent, courteous, and professional. I got prompt service, they did not hold back on the rebates and discounts, they were flexible, and very friendly. I would buy my next car from this de I got prompt service, they did not hold back on the rebates and discounts, they were flexible, and very friendly. I would buy my next car from this dealership. More
Mazda Recall I had a recall on my Mazda and brought it in for a quick fix. Jerry was super friendly, helpful, and attentive. They fixed it up quickly, gave me a ri I had a recall on my Mazda and brought it in for a quick fix. Jerry was super friendly, helpful, and attentive. They fixed it up quickly, gave me a ride from and back to the dealership, and the free car wash and vacuum was much appreciated. Had an awesome experience! More
Extremely Satisfied Customer from San Diego Sending out a big thank you to Israel for being honest, professional, and an all around great person! Our six hour round trip drive from San Diego was Sending out a big thank you to Israel for being honest, professional, and an all around great person! Our six hour round trip drive from San Diego was well worth it and Star Mazda delivered as promised! Ryan in Finance was a pleasure to work with as well, another great professional from Star Mazda! We are so happy with the great price and “clean, excellent, like new condition” of the SUV. Thank you for the great car buying experience at Star Mazda! More
Efficient and professional I love this place. They treat you like a human being and get you taken care of without an inordinate about of wait time. Sophia is the best low-key sa I love this place. They treat you like a human being and get you taken care of without an inordinate about of wait time. Sophia is the best low-key sales person and never tried to hard-shell us in any way. More
Friendly, professional and easy. The service team was super helpful, getting me in early on a day with no appointment. They were thorough, respectful of my time and kept everything mo The service team was super helpful, getting me in early on a day with no appointment. They were thorough, respectful of my time and kept everything moving quickly. My car was washed and ready for me when they said it would be. Very pleased. More