
Star Mazda
Glendale, CA

Filter Reviews by Keyword
By Type
735 Reviews of Star Mazda
Great service! Every time I come in for my regular service everyone takes good care of me. Getting your car serviced is not always a pleasant experience but at Star Every time I come in for my regular service everyone takes good care of me. Getting your car serviced is not always a pleasant experience but at Star Mazda they definitely go out of their way to make it pleasant! More
Awesome! Israel was easily the best salesperson Ive worked with in a long time! He took the stereotypical experience of car buying from neing a hassle to bein Israel was easily the best salesperson Ive worked with in a long time! He took the stereotypical experience of car buying from neing a hassle to being awesome. Everyone there was great and there was a real sense of them trying to accommodate our budget as opposed to having that sense that they were trying to rip you off. They got me in the car I wanted for a fair price and provided outstanding customer service at the same time. When you go (and you def should) ask for Isreal and you wont be disappointed. More
Knowledgable and Helpful I purchased a new Mazda 3 from Star. It is my second purchase from this dealer. My salesman was knowledgeable, courteous and helpful. The pricing w I purchased a new Mazda 3 from Star. It is my second purchase from this dealer. My salesman was knowledgeable, courteous and helpful. The pricing was fair. My husband and I really like the service department at Star and plan to have the new Mazda 3 serviced there. I had my prior Mazda for about 15 years and have always had good experiences with service. More
sub-optimal initial "bedside manner" 2018 CX-5 went into limp mode and started making noise when check engine light came on. Managed to get it to the dealership and LYFT home. The next 2018 CX-5 went into limp mode and started making noise when check engine light came on. Managed to get it to the dealership and LYFT home. The next morning the Service Manager calls me to tell me that it was kicking out a P0340 code and that it was going to need a new engine for $7,000 and that it would not be covered because I couldn't provide proof of two oil changes. Can you imagine how alarming and upsetting such news would be? Had he investigated further, BEFORE blaming the customer and BEFORE alarming the customer, he would have learned that the #4 intake rocker arm came off and that this was a known issue for Mazda with this model, having nothing to do with my oil changes. Once this became apparent, the Service Manager went above and beyond to take care of me and the car, including a nice loaner and full repair which included a new engine. Service was excellent once we got past the unfortunate and unnecessary default position. More
I love my new car! When faced with buying a new car, it seemed like an insurmountable challenge. Yet the team at Star Mazda made this experience a fun and rewarding day. When faced with buying a new car, it seemed like an insurmountable challenge. Yet the team at Star Mazda made this experience a fun and rewarding day. Matteo was honest and informative as he answered all of my questions about my car, my options, and automotive issues. He was very accommodating to all my needs, gave me a great deal, and went out of his way to customize the car that I was excited to buy. Fair to say that Matteo earned my business and I and my gorgeous new car couldn’t be more grateful! P.S. the giant “sold to” tag on the car is such a nice touch! More
Customer service was excellent Kat was a superb service representative. She was easy to communicate with and stayed on top of progress. Overall, recommended services were fair but i Kat was a superb service representative. She was easy to communicate with and stayed on top of progress. Overall, recommended services were fair but it’s unfortunate that Dealerships are still so expensive compared to other shops. More
Great Experience If you are in the market to buy a car, Israel is the sales person you want. He is knowledgeable and will work to get you a fair deal. Ryan in finance If you are in the market to buy a car, Israel is the sales person you want. He is knowledgeable and will work to get you a fair deal. Ryan in finance helped explain the option in a way anyone could understand. Great job gentleman!!! More
Super helpful! My experience at Star Mazda was great. Don and Brian were incredibly helpful, and walked me through the whole process professionally and honestly. The My experience at Star Mazda was great. Don and Brian were incredibly helpful, and walked me through the whole process professionally and honestly. They were awesome! I'd recommend anyone who's looking to buy new or used to go here. More
Great Service for the 3rd time. I took my 2018 CX-5 for service for the third time since I got it. Like always, everyone was really nice and helpful. They even got me a free ride to I took my 2018 CX-5 for service for the third time since I got it. Like always, everyone was really nice and helpful. They even got me a free ride to Americana while they worked on my car. Most important, they made sure my car is in perfect condition for my road trip to Utah. I will comeback for sure. More
Earned the Star 🌟 The Best dealership I've ever been to and would never go to any other! Highly recommended! spectacular customer service, they take extra care of their The Best dealership I've ever been to and would never go to any other! Highly recommended! spectacular customer service, they take extra care of their cars and customers! You'll be Happy 😊 More