Star Ford Lincoln
Glendale, CA
Filter Reviews by Keyword
By Type
1,057 Reviews of Star Ford Lincoln
Amazing Leonardo Sorto was absolutely amazing!! My experience was excellent from all individuals at Star Ford. I have raved to my friends. This is how it shou Leonardo Sorto was absolutely amazing!! My experience was excellent from all individuals at Star Ford. I have raved to my friends. This is how it should be done. Everything was handled in a timely and professional manner. I will return to Star Ford for all of our future car purchases no doubt. They were simply kind, professional, and courteous people with a great dealership. These guys were also pretty amazing Amir Azizi, Kash Zargham, Just a pleasure dealing with you all!! Thank you for everything! More
Not happy with experience The salesperson we worked with, Sasha, was pretty good. However, I am not happy with my experience with the finance manager Freddie. He was nice eno The salesperson we worked with, Sasha, was pretty good. However, I am not happy with my experience with the finance manager Freddie. He was nice enough, but when going through the paperwork, he attempted to up-sell me some maintenance packages. I know that these are usually a bad deal, but I wanted to confirm. So I walked through the arithmetic with him on one of the options, and it seemed like one was a good deal, so I agreed to it. On my way home, I went back over the math and realized that there was a mistake in the arithmetic and it was a really bad deal (paying $900 for $450 of value). I called Freddie immediately, told him to cancel the package, and returned to the dealership to sign the corrected paperwork. Freddie had told me earlier that transparency was very important to them. However, not correcting the math error when walking through the calculation with him was not exactly transparent. Brush up on your arithmetic before you go in, triple-check your calculations, and don't buy any of the optional maintenance packages! They would not sell them if they didn't make a ton of money. More
Randy was amazing. Randy was fantastic. He was energetic, informative and highly efficient. I really enjoyed his easy gong attitude and he walked me through the entire p Randy was fantastic. He was energetic, informative and highly efficient. I really enjoyed his easy gong attitude and he walked me through the entire process. Thank you again! More
Great car dealer It is my second time at star Ford. I love these guys. They are friendly and professional at the same time. They have helped us financing the car. 5 st It is my second time at star Ford. I love these guys. They are friendly and professional at the same time. They have helped us financing the car. 5 stars! More
Great service! I had an appointment for a Multi point inspection, my service advisor Kevin educated me of the required services that my car needed. I was glad that I I had an appointment for a Multi point inspection, my service advisor Kevin educated me of the required services that my car needed. I was glad that I got the car as scheduled. I would like to thank the technician Jean for doing the necessary maintenance. I am always satisfied with this branch. More
greatest awesome service always ,, got tge appt right away , confirmed right away and quick service,, got a car loaner on mean time at no charge,, love lincoln awesome service always ,, got tge appt right away , confirmed right away and quick service,, got a car loaner on mean time at no charge,, love lincoln dealer and their employees More
Always excellent service. Fast and Quality work . I bring our work trucks in here for servicing and I am always given what we need at a fair and appropriate price. The communication is always good a . I bring our work trucks in here for servicing and I am always given what we need at a fair and appropriate price. The communication is always good and I will always go here to service our trucks! More
Fast completion of service. I had to wait 15 minutes to get checked in but the service was done a day faster than I anticipated which made up for it! I had to wait 15 minutes to get checked in but the service was done a day faster than I anticipated which made up for it! More
Great Service! Star Ford Lincoln is my go-to place for my leased Ford Fusion. They are always polite, quick & don't take advantage of their customers. You only get t Star Ford Lincoln is my go-to place for my leased Ford Fusion. They are always polite, quick & don't take advantage of their customers. You only get the service you need to keep your car in tip-top shape! More
Fusion recall repair The vehicle repair was completed within the promised delivery time. The service dept was friendly and prompt. We will use this location again and wil The vehicle repair was completed within the promised delivery time. The service dept was friendly and prompt. We will use this location again and will refer to others. More