Star Ford Lincoln

New car Sasha and Mo were great. I ended up buying a used Focus. My 2006 Focus catalyst was cracked and it would of cost almost $5000 with the other issues it Sasha and Mo were great. I ended up buying a used Focus. My 2006 Focus catalyst was cracked and it would of cost almost $5000 with the other issues it had. More

Excellent Customer Service This dealership has great customer service. Mark did a great job helping my wife and I find the vehicle we were looking for. Frank in financing was ve This dealership has great customer service. Mark did a great job helping my wife and I find the vehicle we were looking for. Frank in financing was very thorough with explaining and making sure we understood everything in our financing agreement. I would Highly recommend Star Ford Lincoln to anyone that is looking to purchase a vehicle. More

Aweome personnel Everyone one I dealt with was very professional, helpful, and personable. I did not feel rushed or pressured. They were all an absolute pleasure to de Everyone one I dealt with was very professional, helpful, and personable. I did not feel rushed or pressured. They were all an absolute pleasure to deal with. If I had one "negative" complaint, it would be that with the exception of doing the financial transaction, all deals are discussed and finalized in the open customer lounge with other customers who are purchasing cars or are having their cars serviced there. Apparently, this is common now at most dealerships? I'm just old fashioned and sort of liked the "old days" of being in a private office. Just my personal preference. But other than that, I would totally recommend this dealership because of the awesome personnel and service. More

Excellent car buying experience! Particular kudos to Paul Abeyta, the sales representative who showed us the car we were looking for. We enjoyed our time at Star Ford. Thank you. Particular kudos to Paul Abeyta, the sales representative who showed us the car we were looking for. We enjoyed our time at Star Ford. Thank you. More

wrong diagnosis I spent $750 there recently after my check engine light came on. The serviceman tole me that I needed to have a fuel injector replaced for approximat I spent $750 there recently after my check engine light came on. The serviceman tole me that I needed to have a fuel injector replaced for approximately $750. I approved this cost and then a few days later the check engine light was back on and my car quit running and I had to be towed to the Star dealership. This time the serviceman told me that it was the coolant system and that I also had a gasket leaking for a total cost of $1500. I had to approve it because my car stopped running. So for a total of over $2500, my car is running. I do feel like the first time that the engine light came on, Star Ford diagnosed my car incorrectly and I paid for a wrong fix. I also didn't' need to have the gasket replaced because there was a very minimal oil leak but I felt that I had no choice. This company made money on me and I feel that it was deliberately deceiving. More

Thank you Every thing was Perfect . was absolutely amazing!! My experience was excellent from all individuals at Star Ford. I have raved to my friends. Thank y Every thing was Perfect . was absolutely amazing!! My experience was excellent from all individuals at Star Ford. I have raved to my friends. Thank you More

Impressive Service I had service attendant Kevin in which I highly recommend having because not only was he a mechanic there at Star Ford but his knowledge and skills co I had service attendant Kevin in which I highly recommend having because not only was he a mechanic there at Star Ford but his knowledge and skills come in handy because he is able to explain everything in a way for the customer to understand. More

Oil Change & New Battery The oil change went well, I also had to replace my battery. what I'm trying to figure out is, why is the battery warning light still on when I drive i The oil change went well, I also had to replace my battery. what I'm trying to figure out is, why is the battery warning light still on when I drive it anywhere, I have called the manager and left my number so that we could talk and still havent heard anything from anyone there. My Escape has remote start for 10 minutes. 2 minutes after I turn it on, it turns off. Apparently it has something to do with the battery. I'm going again on Saturday for them to fix it. More

Excellent I had an excellent experience at this dealer with the service department, all questions thai i had were answered right away. I strongly recommend thi I had an excellent experience at this dealer with the service department, all questions thai i had were answered right away. I strongly recommend this dealer. More

Excellent Service I felt very comfortable dealing with my advisor, Kevin, he explained everything very well and he earned my trust. The car was fixed to our satisfactio I felt very comfortable dealing with my advisor, Kevin, he explained everything very well and he earned my trust. The car was fixed to our satisfaction, I’m very happy wit the service I received. More