Star Ford Lincoln

VERY DISHONEST DEALER, more like SCAMMER Selling absolutely quick. Think as you were dealing with scammer. After you signed the paper, you are done. No communication AT ALL after purchase. I Selling absolutely quick. Think as you were dealing with scammer. After you signed the paper, you are done. No communication AT ALL after purchase. I bought car as promised, so I decided to buy it. Already over a month, and I still haven't receive replacement for my car because dealer said OEM is too expensive. So, I guess this dealer does not use OEM due to pricey on OEM. Imagine what they would put inside the engine, mechanical parts, aftermarket??? Of course, OEM is too expensive, so this dealer will try everything to get the cheapest, lowest cost possible. I know something is not right when signing the paper and wanted me to drive the car home because I am not in a hurry to buy a car, but I made a very very stupid decision. Now, I think I should better pay someone to inspect my car because OEM is too expensive from what the dealer told me. So, if anyone want to do one-time business, buy from Star Ford Lincoln. Otherwise, think twice before you buy from them. Like my co-worker said, "You're screwed". Yes, I am screw this time. I just hope nobody will fall into same trap I did. I even tried contact GM, left voice messages and email, never receive one call back from, NOTHING AT ALL. The worst case I will go through is to look for legal assistant. Good luck to all the buyers out there. More

Awesome service as always. I don't live near Star Ford but I always keep coming back. I've tried the AutoNation Ford dealer near me a couple of times but their corporate busines I don't live near Star Ford but I always keep coming back. I've tried the AutoNation Ford dealer near me a couple of times but their corporate business model seems to mislead the consumer into something they don't need. My last visit there, they told me my tires need attention soon, meaning buy 4 tires on my next visit. The tires were fairly new, only had 5,000 miles on them. When I stopped laughing, I told the advisor that and the response was "according to our company parameters, they need to be changed soon". Star Ford service is worth the drive. Always fast, friendly and, most importantly, honest service. More

Helpful and Knowledgable Service Advisor Kevin is kind and trust worthy. I always ask for him when I take my truck in to get serviced. He points out and shows me any imperfections he sees u Kevin is kind and trust worthy. I always ask for him when I take my truck in to get serviced. He points out and shows me any imperfections he sees under the hood and he's honest about what is a priority and what fixes can be done at a later time. Thank you Kevin! More

Great Because of Jimmy and our internet agreement the entire process was streamlined. The Best I have ever experienced... This is my 6th new ford and by f Because of Jimmy and our internet agreement the entire process was streamlined. The Best I have ever experienced... This is my 6th new ford and by far the easiest to get through (plus i was sick with the flu). Thanks Jimmy... More

Purchase of new edge Bought 6th Ford in a row from Sasha at Star Ford. Just a great guy, highly recommended. Also have serviced all these cars at Star. They do a good jo Bought 6th Ford in a row from Sasha at Star Ford. Just a great guy, highly recommended. Also have serviced all these cars at Star. They do a good job. More

Randy...Randy...Randy and actually the whole staff HELPFUL! I do not go very often to this or any dealership for routine work, preferring a local garage. This recall on air bags however send me into the dealers I do not go very often to this or any dealership for routine work, preferring a local garage. This recall on air bags however send me into the dealership and I was impressed with how the staff worded the whole issue of replacement airbag recall notice. EXCELLENT! THANK YOU. More

Awesome! Always the best service in the San Fernando Valley. I was there on a Saturday and they worked me into the schedule and finished my service in a very t Always the best service in the San Fernando Valley. I was there on a Saturday and they worked me into the schedule and finished my service in a very timely manner. It's been a pleasure to work with Donovan and the rest of the staff since Charlie Garcia retired. More

Great customer service Manny made sure my car got an oil change in spite of it being Christmas Eve. It was a very busy day. My oil light came up the night before and I had Manny made sure my car got an oil change in spite of it being Christmas Eve. It was a very busy day. My oil light came up the night before and I had out of town guests. I went to Lincolm in hopes that I would be taken care of. Manny was there and he told me “ you are welcomed here, we will take care of you” it was such a relief. Our holiday was a beautiful one. Thank you Manny ! More

Unbeatable. This staff will go the distance to put you in a car. The are extremely professional and extraordinarily personal all at once. Special shout out to Ami This staff will go the distance to put you in a car. The are extremely professional and extraordinarily personal all at once. Special shout out to Amir, Sasha, Freddy, Kash, and Eddie in service. More

Great Customer Service My sales rep and manager where awesome and got me the best deal on the market. The finance manager really explained and took his time explaining every My sales rep and manager where awesome and got me the best deal on the market. The finance manager really explained and took his time explaining everything. Best service. More