Star Ford Lincoln
Glendale, CA
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1,057 Reviews of Star Ford Lincoln
Excellent Service Jose is The Best . He handles himself in a professional manor always on the service Drive. He keeps me updated on my cars . He advises me of any iss Jose is The Best . He handles himself in a professional manor always on the service Drive. He keeps me updated on my cars . He advises me of any issues. Jose is an asset to the Dealership.He makes sure that my cars are completed in a timely manor. I think he is the best. More
Professional staff, clean facility, attentive to my needs Thanks to Paul Abeyta, my recent experience at Star Ford was smooth from beginning to end. In addition to being professional, friendly and knowledgeab Thanks to Paul Abeyta, my recent experience at Star Ford was smooth from beginning to end. In addition to being professional, friendly and knowledgeable, he and his colleague Nicolas White carefully noted what I was looking for and provided me with several attractive options. Once I narrowed my choice down to a specific make and model, they did their best to provide me with as many perks as possible. I drove off the lot feeling like I had done my due diligence alongside a team of helpful professionals. It has been a couple of weeks and I couldn’t be more happy with the choice that I made. It was also assuring to receive two follow up calls from Paul to make sure I was happy with my deal. The monthly lease payment is also easier on my pocket book than I expected. Sincere thanks to the entire team at Star Ford, including finance manager Kash Zargham, for all of the time and effort that was put into my new lease. More
Easy smooth transaction I had a experience leasing my new vehicle.Donovan and Nick are very courteous and knowledgeable. The whole staff at Star Ford made me and my wife feel I had a experience leasing my new vehicle.Donovan and Nick are very courteous and knowledgeable. The whole staff at Star Ford made me and my wife feel very welcomed and comfortable. More
Great, fast service! I've been twice now and both times, I've been welcomed by the greeter very quickly, and she's friendly and helpful. I haven't had to wait long for a s I've been twice now and both times, I've been welcomed by the greeter very quickly, and she's friendly and helpful. I haven't had to wait long for a service advisor to come and deal with my car. I also had a problem and the service manager did the road test with me to help reassure me that everything was okay with my vehicle. All in all, a great service department, everyone is helpful and friendly, and the work in quick. More
Responsive, friendly, knowledgeable. I have had consistently good experiences at Star Ford from the initial sales/leasing interaction in 2017 with Paul Abeyta to the most recent service v I have had consistently good experiences at Star Ford from the initial sales/leasing interaction in 2017 with Paul Abeyta to the most recent service visit handled by Kevin McGlinchey. Everyone involved at all stages has been a very competent professional and a friendly person. More
Great work! The work performed on my ford was great, the people were friendly. And everything was done real fast. I was very happy with everything! Will definitel The work performed on my ford was great, the people were friendly. And everything was done real fast. I was very happy with everything! Will definitely come back here! More
Service Great and easy service. The service was on point and I received my car the next day working better then before. Over all I am very appreciative of the Great and easy service. The service was on point and I received my car the next day working better then before. Over all I am very appreciative of the work done. More
Very good Service my car was promptly done service advisories are so nice managed is the best the dealer is so clean the technician are the best and fix the car Service my car was promptly done service advisories are so nice managed is the best the dealer is so clean the technician are the best and fix the car the first time More
Oil change and TSB concern. I went here to have my GT350 oil change and review a TSB (TSB 18-2107) that was issued by ford for all 2015-2018 Mustangs produced before 2/2016 (bump I went here to have my GT350 oil change and review a TSB (TSB 18-2107) that was issued by ford for all 2015-2018 Mustangs produced before 2/2016 (bumper sagging). When I brought up the TSB concern the service advisor said she couldn't find a TSB issued for my vehicle. The service advisor then brought out a technician who said "it's not bad" and proceeded to blow off my concern. I even heard them discussing how I found this on the internet and it's not relevant. The oil change was fine, and completed within the time I was told. The additional service concern was absolutely horrible. I'm not your average car guy. I have a low production high performance car with low miles. I baby this vehicle and I keep up on TSBs issued by Ford. This service advisor dropped the ball and really missed an opportunity to do her job. I would avoid using this dealership for any real concerns you have for fear that it won't be dealt with properly. More
Service Department The service was fast, the service writer was very thorough and competent, it was a great experience. I would recommend Star Ford Service to my friend The service was fast, the service writer was very thorough and competent, it was a great experience. I would recommend Star Ford Service to my friends. More