Star Ford Lincoln

Ford Explorer Seta Alexanian was great. She made sure to get my car in for service as quickly as possible. She also made sure to text me when my car was done. Th Seta Alexanian was great. She made sure to get my car in for service as quickly as possible. She also made sure to text me when my car was done. The service was so quick I stuck around and checked out the new Ranger trucks. More

Great service They were able to squeeze me in on a day when the specific service department was very busy, and I was out in a couple of hours. They were able to squeeze me in on a day when the specific service department was very busy, and I was out in a couple of hours. More

Great customer service Everyone was so great, friendly, fast, and kept in good communication with me. Washed me car for me too out of kindness. Seta was awesome ! Everyone was so great, friendly, fast, and kept in good communication with me. Washed me car for me too out of kindness. Seta was awesome ! More

Oil Change Hello, I paid a lovely visit to star Ford Lincoln in Glendale, CA this week. I went in for an oil change, at a very reasonable price, and they also ch Hello, I paid a lovely visit to star Ford Lincoln in Glendale, CA this week. I went in for an oil change, at a very reasonable price, and they also checked my suspension. I was given great service, their lounge area is cozy with free beverages, and wifi. Awesome all the time, please take your car to get serviced here, trust me you'll be in great hands. More

Super service The service department at Star Ford is just awesome. Sam and Manny were great. Everyone I met was so customer service oriented. From the service prep The service department at Star Ford is just awesome. Sam and Manny were great. Everyone I met was so customer service oriented. From the service prep employee, to the service consultant (Sam), to the man who delivers the car after service, all outstanding. I was so impressed how hard the staff worked, how well trained and knowledgeable They were responsive to customer needs and they kept me in the loop using on-line communication channels. Great work at a reasonable price! More

I RECEIVED EXCELLENT SERVICE The service was commenced soon after I arrived for my scheduled appointment. The service was completed while I waited and I was notified as soon as t The service was commenced soon after I arrived for my scheduled appointment. The service was completed while I waited and I was notified as soon as the work was completed. The service rep inquired about any issues I may have been having beyond the service I requested, to ensure that my car remained in tip top shape. More

New Car Exceptional dealer and staff! Came in, immediately greeted warmly & respectfully by Sasha. He made my new car purchase smoothly and exceeded my expect Exceptional dealer and staff! Came in, immediately greeted warmly & respectfully by Sasha. He made my new car purchase smoothly and exceeded my expectations! Love my Ford Explorer!! More

do a good job, but disappointed in lack of wash service I go regularly to get my ford serviced, and they always do the job well - but when I requested a wash, they said it would happen and I walked out to a I go regularly to get my ford serviced, and they always do the job well - but when I requested a wash, they said it would happen and I walked out to a dirty car. I spend upwards of $400 to get a repair, and felt that the least they could have done was wash the car. Was a simple request that I asked for that wasn't granted. More

Was it awesome? In a word, "no" But it was adequate Eddie Gonzalez is a good service writer. I was in for a routine service on a 2013 Ford Flex I purchased at Star. I've had all subsequent service done Eddie Gonzalez is a good service writer. I was in for a routine service on a 2013 Ford Flex I purchased at Star. I've had all subsequent service done at the dealership. The car now has 69,000 miles on it and was in for a routine lube, oil, inspection and tire rotation. I came in to the dealership at 0930 or so and waited. I was out in less than an hour and ten minutes. More

Seamless Service Appointment I continue to be impressed with the improvements being made in the Service Dept. The check-in process was immediate and the Service Advisor, Seta , wa I continue to be impressed with the improvements being made in the Service Dept. The check-in process was immediate and the Service Advisor, Seta , was attentive and knowledgeable. Since I was waiting for the service to be completed, she communicated with me via text when requesting authorization to replace the original battery that failed the load test. As a result, there was no time wasted in continuing with the repair and the whole job, including the service was completed in 2hrs and I was on my way. I’ve worked in the automobile repair business for decades and this was an exceptional experience. More