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Star Auto Mall 512

Bethlehem, PA

4.4
1,261 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,261 reviews

June 12, 2026

Stay away! Scammed! I purchased a car June 1st, it broke down same day. I More

by DESELI0831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernando Santiago
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
June 12, 2026

I arrived June 4th to pickup the vehicle, drove it 10 minutes and it overheated, I called the service department and spoke with Charlie. I was told there was a problem with the heating/cooling component More

by DESELI0831
Recommend Dealer
No
Employees Worked With
Fernando Santiago
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santiago
June 11, 2026

Negotiating was easy no struggles. Everyone was patient ive gone through a little difficult time being my wife's vehicle who passed , and they were very accommodating.!! More

by HARLEYCOUPLE
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
Jun 11, 2026 -

Star Auto Mall 512 responded

It’s wonderful to hear negotiations for your Subaru Outback went smoothly and that our team offered patience during this difficult time. Parvaz is grateful we could assist you with care and respect. Thank you for your five-star review.

June 04, 2026

My salesman was the best love star auto I bought 5 vehicles from star auto mall, never had a problem, treated me well More

by Garyarmbuster
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
Jun 04, 2026 -

Star Auto Mall 512 responded

Thank you for choosing us five times and for trusting us with your used Ram purchases. We’re delighted that Parvaz has consistently provided great service. We look forward to helping you again with your next vehicle.

June 04, 2026

I had a great experience purchasing my car from this dealership. The staff was friendly, knowledgeable, and never made me feel pressured throughout the process. They were transparent about the vehicle, More

by HEILBELLA34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Star Auto Mall 512 responded

It’s wonderful to hear how smooth your Hyundai Elantra purchase was. Parvaz and the team are glad they could answer your questions openly and keep everything stress-free. Enjoy your Elantra and feel free to reach out if you need anything.

June 02, 2026

They got me approved fast and recommended a better vehicle than we originally looked at and were so happy with our purchase More

by asdnrlk13008
Recommend Dealer
Yes
Employees Worked With
Emmett
Jun 02, 2026 -

Star Auto Mall 512 responded

We’re glad we secured your approval so quickly and helped you find a Ford that suited you even better than your original choice. It’s great to know you’re thrilled with your purchase. Thanks for trusting us with this decision.

May 29, 2026

We received great customer service. The salesman was not pushy or aggressive in any way. He listened to what ww wanted & came thru with the vehicle we selected. The crew was very friend More

by Barryderohn
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
May 29, 2026 -

Star Auto Mall 512 responded

Thank you for sharing your experience with Parvaz and our team. We’re glad Parvaz provided attentive, non-pushy service and made sure your family felt comfortable. Enjoy your Audi Q7, and we look forward to assisting you again.

May 29, 2026

Smooth, and responsive. Website was user-friendly. Internet connection could be faster. Would probably purchase another car. More

by BELINDAMCHUNG53
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier White
Jun 02, 2026 -

Star Auto Mall 512 responded

Belinda, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 28, 2026

He was kind, professional, and very helpful. Would highly recommend. Very thankful Thankful, happy, pleased More

by JAYJAY8561
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santiago
May 29, 2026 -

Star Auto Mall 512 responded

How great to hear Fernando was kind, professional, and very helpful while assisting you with your used Audi Q5 purchase. We’re glad you feel happy and thankful about your experience. Thank you for recommending us.

May 19, 2026

I bought a car took it home and had trouble with it. Took it back and they said Timing chain is bad. They are supposed to fix it. It's been a week and haven't heard anything. Only put 30 some miles on i More

by chriskuhns1226
Recommend Dealer
No
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santiago
May 23, 2026 -

Star Auto Mall 512 responded

Chris, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if you'd like to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Management Team (484) 898-8100

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