Xavier White

Star Auto Mall 512 responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Star Auto Mall 512 responded

Hello, thank you for sharing your experience. We’re pleased Xavier took the time to understand your needs and answer all your questions without pressure. It’s great to hear you found a Honda Accord within your budget; congratulations on your purchase and please let us know if we can assist further.

Star Auto Mall 512 responded

Thank you for sharing your experience with your Chevrolet Trax. We’re glad Xavier’s courteous and informative approach made your visit pressure free. Enjoy your Trax and safe travels.

Star Auto Mall 512 responded

Tina, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly with the best way to contact you, and we will reach out. Management Team (484) 898-8100

Star Auto Mall 512 responded

Thank you for your review, Christianne. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Management Team (484) 898-8100

Star Auto Mall 512 responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Star Auto Mall 512 responded

We appreciate you noting our personable approach and commitment to offering quality vehicles at competitive prices. We’re thrilled that your Ram purchase was the best buying experience you’ve had. We’ll be sure to share your kind words with Xavier.

Star Auto Mall 512 responded

Thank you so much for choosing Star Auto Mall 512! Please let us know if we can be of any more assistance.

Star Auto Mall 512 responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512. We look forward to having you as one of our valued customers for many more years to come!