Fernando Santiago
Fernando Santiago at Star Auto Mall 512

Fernando Santiago

Sales

Star Auto Mall 512

3439 Bath Pike
Bethlehem, PA 18017

Contact Me
4.7
51 Reviews

I enjoy selling cars and helping people

Industry Experience

16 yrs, 5 mos

Specialties & Trainings

sales associate / fish specializes hobbies

4.7

51 Reviews

Write a Review

51 Reviews of Fernando Santiago

June 12, 2026

Dealership Rating
Employee Rating

Stay away! Scammed! I purchased a car June 1st, it broke down same day. I More

by DESELI0831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Charlie

June 12, 2026

Dealership Rating
Employee Rating

I arrived June 4th to pickup the vehicle, drove it 10 minutes and it overheated, I called the service department and spoke with Charlie. I was told there was a problem with the heating/cooling component More

by DESELI0831
Recommend Dealer
No

Other Employees Tagged: Fernando Santiago

May 28, 2026

Dealership Rating
Employee Rating

He was kind, professional, and very helpful. Would highly recommend. Very thankful Thankful, happy, pleased More

by JAYJAY8561
Recommend Dealer
Yes

Other Employees Tagged: Fernando Santiago

May 29, 2026

Star Auto Mall 512 responded

How great to hear Fernando was kind, professional, and very helpful while assisting you with your used Audi Q5 purchase. We’re glad you feel happy and thankful about your experience. Thank you for recommending us.

May 19, 2026

Dealership Rating
Employee Rating

I bought a car took it home and had trouble with it. Took it back and they said Timing chain is bad. They are supposed to fix it. It's been a week and haven't heard anything. Only put 30 some miles on i More

by chriskuhns1226
Recommend Dealer
No

Other Employees Tagged: Fernando Santiago

May 23, 2026

Star Auto Mall 512 responded

Chris, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if you'd like to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Management Team (484) 898-8100

May 07, 2026

Dealership Rating
Employee Rating

They seemed courteous and professional however there was some important information they failed to explain. More

by leonchandler107
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stephen Diacont, Parvaz Ramin

May 10, 2026

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

April 14, 2026

Dealership Rating
Employee Rating

love the vehicle, unfortunately the sun roof is not work nor is the USB port More

by mooreg9831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2026

Star Auto Mall 512 responded

Thank you for your review. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

Apr 16, 2026

mooreg9831 responded

THE PEOPLE AT THE DEALERSHIP VERY PROFESSIONAL DOWN-TO-EARTH PEOPLE, HOWEVER, THERE IS AN ISSUE WITH THE SUNROOF IT WILL OPEN BUT ONLY ONCE A DAY, DOESNT WORK CORRECTLY

April 14, 2026

Dealership Rating
Employee Rating

Good people interested in pleasing there customers Warm atmosphere they interested in satisfying their buyers More

by mooreg9831
Recommend Dealer
Yes

Other Employees Tagged: Fernando Santiago

Apr 15, 2026

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 03, 2026

Dealership Rating
Employee Rating

Excellent service from Fernando a very good person If you need to buy a car, look for Fernando, he's the best. More

by MARTINEZGILMER5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2026

Star Auto Mall 512 responded

We’re glad Fernando guided you through the purchase of your used Chevrolet Colorado. Your praise for his service means a lot to our team. We look forward to helping with any future needs.

February 15, 2026

Dealership Rating
Employee Rating

Fernado helped me purchase my 2016 Honda accord also great costumer service would highly recommend!!!!! More

by lamontejamal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2026

Star Auto Mall 512 responded

Delighted to know Fernando provided excellent service during your 2016 Honda Accord purchase. We appreciate your recommendation and look forward to helping you again.

January 31, 2026

Dealership Rating
Employee Rating

Not pushy easy to deal with and very friendly They listened to what we were looking for More

by STITTLE65
Recommend Dealer
Yes

Other Employees Tagged: Fernando Santiago

Feb 01, 2026

Star Auto Mall 512 responded

Thank you so much for choosing Star Auto Mall 512! Please let us know if we can be of any more assistance.

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