St Charles Hyundai

The price was great, the deal was mostly done via email. Jason was easy to work with and honest. Financing was easy and fast with good rates. Jason was easy to work with and honest. Financing was easy and fast with good rates. More

I had to look out of town to find a replacement for my car that was totaled in a wreck (not my fault). I called the dealership on a Friday night to ask about a Scion xB for sale and spoke with Steve Willi car that was totaled in a wreck (not my fault). I called the dealership on a Friday night to ask about a Scion xB for sale and spoke with Steve Williams. He was very friendly and helpful. He was able to bring the price down so that it closely matched my insurance settlement. I drove over from Kansas City on Saturday and ended up purchasing the car. The process was smooth and very quick, no heavy sales pressure whatsoever from Steve and finishing the transaction with the business manager Craig Smith was fast and again no pressure to purchase the available warranty options. I can't say that I would drive 3.5 hours to purchase my next car but the buying experience was good. Thanks! More

Mr Harris at St. Charles Automotive makes buying a new car a pleasure instead of a hassle. His cheerful attitude and professionalism eased the normally stressful decision making process for me. He is ver car a pleasure instead of a hassle. His cheerful attitude and professionalism eased the normally stressful decision making process for me. He is very knowledgeable about each vehicle in the line and is very patient when confronted with detailed questions. Each visit to the dealership I was greeted warmly by any and all staff and treated with respect and courtesy. I will definately be purchasing any new vehicles I need from Anthony and St. Charles Hyundia. ps.I LOVE my Elantra Touring! More

They were very helpful with financing my sonata hybrid.Jason showed me alot of the differences in the operation of my new car along with setting my phone to the car. hybrid.Jason showed me alot of the differences in the operation of my new car along with setting my phone to the car. More

Have always been impressed with Jeremy in your service center. Everytime I bring my car in, he greets me by name and provides outstanding customer service. Will continue to keep coming back, and will re center. Everytime I bring my car in, he greets me by name and provides outstanding customer service. Will continue to keep coming back, and will recommend your dealership because of him. More

We purchased a wonderful brand new Tucson and finalized the transaction on Friday, January 4, 2013 at St Charles Hyundai. I must stay that Mr. Anthony Harris was a delight to work with. He was profession the transaction on Friday, January 4, 2013 at St Charles Hyundai. I must stay that Mr. Anthony Harris was a delight to work with. He was professional and curitous. He provided customer service that went above and beyond expectation. His upbeat demeanor made the cut and dry paper aspect of the transaction a real delight. He was engaging with an appropriate sense of humor but provided all the pertinant information needed for the completion of our interactions. Mr. Adams, on the other seemed a bit out of sorts and was easily aggrivated and made us feel as though we were wasting his time. I felt very uncomfortable with his aspect of the transaction as he was kinda a hard core sales man and seemed very upset that we were reviewing our options carefully. None the less Anthony Harris outstanding costumer service made up for the everything and we are quite delighted with our purchase. We are now up to our 5th Hyundai in our family. Thank you so much for providing a reliable vehicle at a reasonbale price but have the look of one of the more expensive brand names. ^Thank you Anthony More

Ben was very helpful by calling us with a follow-up call. We went out to see the car and purchased it. Ben and Craig went out of their way to help us with the car we purchased and the paperwork. We went out to see the car and purchased it. Ben and Craig went out of their way to help us with the car we purchased and the paperwork. More

Great experience! We bought the second car from them and are very satisfied. We would definitely recommend this dealership. Everybody is very nice and the bathrooms are very clean. are very satisfied. We would definitely recommend this dealership. Everybody is very nice and the bathrooms are very clean. More

I was very pleased with my purchasing experience at St. Charles Hyundai. Nathan Nazari was friendly and helpful. He quickly and correctly sized up my needs and preferences and helped me find a Hyundai El Charles Hyundai. Nathan Nazari was friendly and helpful. He quickly and correctly sized up my needs and preferences and helped me find a Hyundai Elantra that was an excellent fit in my price range. Aaron Covert was also very helpful, reasonable and friendly when negotiating the final price and closing the deal. Craig Smith took care of the paperwork and cleared up all my related questions. Overall, this was one of my most pleasant car buying experiences ever. I will definitely recommend St. Charles Hyundai to friends and family. More

I had my vehicle towed to the dealership as my heat had stop working in my car. My car was also leaking coolant. I was first told that it was my water pump. Then I was told that it had messed up my radi stop working in my car. My car was also leaking coolant. I was first told that it was my water pump. Then I was told that it had messed up my radiator as well. Shortly afterward I was told that two head gaskets had been blown. I was advised that this would be well over 3,000 to 4,000 and because my car was an 04 it would not be wise to put money in a car that was this old. I was also advised that since my car was needing so much work if I traded my car it would be savage. I was advised that my car would not be resold as this dealership would not put the man power and hours in a vehicle that needed so much work. Prior to this event I had been to the dealership 3-4 weeks early for service. I have only had my car service at St. Charles Automotive. I believe they have taken advantage of me and I am outrage. My car never ran hot neither was the gage at any different tempature. They gave me a very low trade in as in their words my care was needing to much repair and would be savage. I was a very loyal customer and only had taken my car to this dealership for service. I would have never rhode my car to the point were it would have gotten this bad. I had to purchase a new car. I feel like I was mislead in-order to make this sale. I will never ever reccomend this dealership going forward. I have also submitted a complaint to their customer connect service for review. I will be filing a complaint with the better business bureau. More