St Charles Hyundai

Very professional and patient. Listened to our needs for a car and found a way to make the sale to occur. Ended up buying 3 cars within a year. a car and found a way to make the sale to occur. Ended up buying 3 cars within a year. More

Dealership was very clean, staff was friendly. Steve Williams was very informative,listened, also great with our son! Worked with us for a good loan Williams was very informative,listened, also great with our son! Worked with us for a good loan More

I called Janson, explained my situation and within days, I drove home in my new car. No hassels; No headaches. Perfect customer service. It should always be this easy. I drove home in my new car. No hassels; No headaches. Perfect customer service. It should always be this easy. More

In trying to install a dash cam myself (don't laugh, I know...I know) I tried to hide the cable down the passenger windshield side post of our 2013 Elantra and could not get the plastic housing back on. I know...I know) I tried to hide the cable down the passenger windshield side post of our 2013 Elantra and could not get the plastic housing back on. Chris was very friendly from the outset. He told me about the breakaway bolt that is there for the air bag, and that they would have to break it and replace it with a new one and then reinstall the post cover. I expected him to say it was going to be a big deal and would cost an arm and a leg. Instead he said it was not a big deal. I also had gotten a wind-deflector for the sun roof when we bought the car 4 months ago and had not had it installed. I asked if he could do that too. He asked if I had time to wait. I said sure! In about thirty minutes, David, the installer, came out an introduced himself to me and said he had completed the job. He added that he also perform an inspection and toped off the windshield washer fluid, and then said the car would be brought around directly. Chris came to me with the key in a minute or two and said it was done...NO CHARGE. Wow! Now that's customer-centered service. I've owned Toyota's for over 25 years, and I never felt so special and appreciated than the way Chris and David made me feel. Even the sales manager came out while I was waiting and asked how I was liking the Elantra. That was the best half hour I have ever spent in a dealership waiting room. I think I’ll be bringing my car in for service for a long time to come. Thanks guys! More

I was in a tough position, having my car that I was going to use as a trade in towards my new car die on me about three weeks before I was ready to make a purchase. I needed a new car almost immediately. I h to use as a trade in towards my new car die on me about three weeks before I was ready to make a purchase. I needed a new car almost immediately. I had talked to Jason a bit already about buying a n Elantra in the near future, so I called him up and told him about my situation. He was extremely helpful and found a way to get me in the car I wanted and stay in my price range, even without the trade equity. I was very impressed and I would recommend Jason and his team to anyone interested in making a new car purchase. More

This was my first time purchase of a new vehicle and the experience was great! Everyone greeted me and treated me kindly. The sales rep really seemed to care and he even called a couple days later after the experience was great! Everyone greeted me and treated me kindly. The sales rep really seemed to care and he even called a couple days later after the purchase to make sure everything was okay with the car! And most importantly, I never felt pressured into buying a car. More

St. Charles automotive was amazing to deal with. They made me feel like I was a part of their family. Highly recommend Dave McCune or Jason Freed. They both helped me and I couldn't be happier. made me feel like I was a part of their family. Highly recommend Dave McCune or Jason Freed. They both helped me and I couldn't be happier. More

From the almost immediate response to my inquiry e-mail, to my first visit, to returning with my children to see the van we liked... All the way to when we drove the van off the lot, Jason Freed was efficie to my first visit, to returning with my children to see the van we liked... All the way to when we drove the van off the lot, Jason Freed was efficient, super friendly, down to earth, curtious, attentive and just over all great. He was quick with paperwork, patient with all my questions, made time for me every time I needed him, and the transaction couldn't have went smoother. I WOULD absolutely recommend this dealership to anyone who is looking for a vehicle, and I would absolutely recommend Jason as the sales associate to ask for. Jason and St. Chares Hyundai made this vehicle purchasing experience the best ! Thank you !! More

dealer actually gave me the price they quoted me on the internet, I was fully expecting them to give me some excuse about the car we quoted was just sold, but they stuck to the price and gave me a great de internet, I was fully expecting them to give me some excuse about the car we quoted was just sold, but they stuck to the price and gave me a great deal More

We visited the Dealership because of a recommendation by a friend who owns a Genensis. We chose St Charles because we live in the Area. We were greeted by Jason and followed up by Sean. Both salesman were a friend who owns a Genensis. We chose St Charles because we live in the Area. We were greeted by Jason and followed up by Sean. Both salesman were friendly, knowledgeable and very helpful. To my suprise, we decided to order the car during our 1st visit. Handling of the sales experience was very good and I would recommend this dealership to a friend. More