Springfield Hyundai
Springfield, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The Service Center at Springfield Hyundai, PA, has left me with a negative experience due to its failure to complete the services I had paid for, its lack of transparency, and its refusal to take responsib me with a negative experience due to its failure to complete the services I had paid for, its lack of transparency, and its refusal to take responsibility for its actions. This has led me to the decision to never purchase another Hyundai vehicle. My coolant reservoir was left empty after a flush that was discovered months later by another auto shop. I paid for a diagnostic after being told I needed a $1,265 replacement part. I found the tech never ran the device diagnostic. Later, the manager replied to the BBB that the tech looked at the vehicle, which was the diagnostic. Within 150 miles, my 2021 Elantra has reset itself; months later, my part is still properly working. A look-and-see diagnostic from Springfield Hyundai cost me $215.00, but Auto Zone would have performed my device diagnostic for FREE. No need since I purchased a pro device for $139.00, which is on sale now from Amazon for $99.00. Despite the severity of my issues, the General, Service, and Assistant Managers have disregarded my concerns. I have official complaints with the Hyundai Corporation and the Better Business Bureau. As a solution, I’ve asked for full transparency for all customers and accountability for their actions. Unsurprisingly, the Hyundai Corporation has sided with the dealership as my battle with the BBB dwindles. Three months and no resolution. Throughout my experience, I’ve been met with deception, lies, and deflection, with no solution. Good luck if you have a complaint. I had the opportunity to check out the Service Manager’s 1-star rating; maybe you should, too! More
We could not be happier with our experience at Springfield Hyundai! Gene was great and was so helpful and friendly. He made leasing our new car an easy process. Thank you Gene and Springfield Hyun Springfield Hyundai! Gene was great and was so helpful and friendly. He made leasing our new car an easy process. Thank you Gene and Springfield Hyundai!:) More
Very nice experience I will highly recommend this dealership and Gene was fantastic Ery informative and helpful dealership and Gene was fantastic Ery informative and helpful More
I had a great experience purchasing my newest Hyundai! Gene Saunders is an absoloute gem!!! He greeted me immediately with a warm hello and great smile. It continued to be a great experience! I highly rec Gene Saunders is an absoloute gem!!! He greeted me immediately with a warm hello and great smile. It continued to be a great experience! I highly recommend him as an honest, pleasant sales professional. More
ZERO STARS! !! My car was at Springfield Hyundai for over 3 weeks and I kept getting the run around from SERVICE ADVISOR ANTHONY FALCONE AND MANAGER AJ, THEY DID !! My car was at Springfield Hyundai for over 3 weeks and I kept getting the run around from SERVICE ADVISOR ANTHONY FALCONE AND MANAGER AJ, THEY DID ABSOLUTELY NOTHING BUT CAUSE ME MORE PROBLEMS FORCING ME TO TAKE MY CAR TO ANOTHER DEALERSHIP WHICH IN TURN COST ME OVER $300 . ALL BECAUSE YOU TWO CANT OWN UP YOUR WORK , OR LACK OF SHALL I SAY! VERY CARELESS AND INCONSIDERATE! I ADVISE YOU DO NOT BRING YOUR CAR HERE ! I WILL BE CONTACTING CORPORATE! More
I dropped my car off for a service appointment I scheduled the following morning. After I told the representative named AJ in the Service Department my appointment was for the next day, he still had scheduled the following morning. After I told the representative named AJ in the Service Department my appointment was for the next day, he still had me pull my car around for no apparent reason. I had someone waiting for me, so if I had to made them wait much longer they may have left me stranded. All for this Service Rep to have an ego trip. After I parked, a different rep confirmed that since I was leaving my keys in the drop off box, that I I just moved my car completely for no reason! Terrible service! More
horrible customer service , had a huge issue and they chose to give me the run around and not address the problem chose to give me the run around and not address the problem More
Everett and Anthony are the most miserable incompetent people I have ever encountered in a customer service condition. I throw away coupons and spend full price elsewhere to avoid dealing with those two c people I have ever encountered in a customer service condition. I throw away coupons and spend full price elsewhere to avoid dealing with those two clowns. More
This man literally has the nastiest attitude and then has the nerve to also be incompetent. I throw away coupons from this place and pay full price elsewhere to avoid dealing with him specifically. He should the nerve to also be incompetent. I throw away coupons from this place and pay full price elsewhere to avoid dealing with him specifically. He shouldn’t be in customer service let alone management. He needs to retire and get away from paying customers. More