Chris Bernicker

Very thorough, excellent communication, honest, explained everything in detail to the point I didn’t have any questions. Felt very comfortable with his help and knew I was making the right decision. everything in detail to the point I didn’t have any questions. Felt very comfortable with his help and knew I was making the right decision. More

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Everything went well. Everyone was pleasant. The car that I’m leasing is cute and I’m pretty pleased. My only disappointment is that Hyundai no longer covers maintenance o Everyone was pleasant. The car that I’m leasing is cute and I’m pretty pleased. My only disappointment is that Hyundai no longer covers maintenance on a lease and that was not disclosed. Had I known, I may have just purchased. More

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I love Springfield Hyundai this is my second car I bought from them. Great place from them. Great place More

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Love this place this is the second vehicle i purchased from springfield. Great team. Nice from springfield. Great team. Nice More

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It’s always a pleasure working with Gene! He’s professional, knowledgeable and a pleasure to work with! Thank you for all your help with our daughter’s new car. We thank you, Chris B., and th He’s professional, knowledgeable and a pleasure to work with! Thank you for all your help with our daughter’s new car. We thank you, Chris B., and the entire Springfield Hyundai team! Melinda & David Jacobs More

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Very helpful. Informative. Feel like I got a very good deal on a 2025 model. Gene Saunders knows Hyundai cars well. Informative. Feel like I got a very good deal on a 2025 model. Gene Saunders knows Hyundai cars well. More

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Service is terrible! A service manager contacted me requesting a description of the problem I was having after I had already entered it online when I made the appointment A service manager contacted me requesting a description of the problem I was having after I had already entered it online when I made the appointment as well as wrot it out on the night drop off envelope. He then gave the wrong information to the technician. Their supposed "electrical expert" could not diagnose my charging problem. Returned a week later and the technician left a message for me to call but not his name. Had to call the dealership 5 times until I could speak to a human. Service did not have a Level 1 charger to diagnose my problem. Then, I was told that this was not their problem and I should return to the selling dealership. Hyundai corporate confirmed that I could take my vehicle to any dealership for service. This is standard for most, if not all, ar manufacturers. Do not go to this dealership for service if you want to get your problem solved! More

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They were fast and efficient, provided me with exactly what I wanted, and at a great rate as well! The entire staff was very friendly and helpful, making me feel very confident in my purchase! what I wanted, and at a great rate as well! The entire staff was very friendly and helpful, making me feel very confident in my purchase! More

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I wouldn’t refer anyone to Springfield Hyundai nor would I recommend anyone buy a Hyundai, they certainly do NOT stand behind their product. I can certainly see why they are one of the cheaper vehicles to I recommend anyone buy a Hyundai, they certainly do NOT stand behind their product. I can certainly see why they are one of the cheaper vehicles to buy because you get what you pay for. I recently had a problem with a seat and was totally floored that they didn’t stand behind their product and fix small tears in the uposlstry that should not have happened, this vehicle is a 2023 with only 20,000, there is no reason this happened except that the product is cheaply made. Again, extremely disappointed with Springfield Hyundai and Hyundai in general..should hav bought the Kia Sportage, that would be my recommendation to anyone! More

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Gene Saunders was able to work a deal with me and everyone were exceptionally courteous. everyone were exceptionally courteous. More

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