Cely Nieves

Very professional. Good service, a variety of options to choose from. As far as vehicles. Good service, a variety of options to choose from. As far as vehicles. More

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We had a great experience at Springfield Hyundai. Cely welcomed us at the door, zeroed in on the best suited car for us and we purchased that same day. She was very knowledgeable about the vehicle an Cely welcomed us at the door, zeroed in on the best suited car for us and we purchased that same day. She was very knowledgeable about the vehicle and helpful in providing a smooth transaction. More

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My salesperson was very friendly and knowledgeable. When she wasn’t sure of how the child lock system worked, she asked for help.Everyone else I dealt was very friendly and pleasant. When she wasn’t sure of how the child lock system worked, she asked for help.Everyone else I dealt was very friendly and pleasant. More

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Based on a lot of research we struggled to get to what we felt was the fair selling price, but it wasn't bad and understand you are in business to make money. On the other hand, the trade in deal was a disas felt was the fair selling price, but it wasn't bad and understand you are in business to make money. On the other hand, the trade in deal was a disaster. In fact our credit union lender provided fair trade in values and suggested that we refuse the offer and sell elsewhere. Unfortunately at that point we had already signed over the title. We asked for more prior, but the sales rep said you couldn't because you already discounted the car, but we all know the car selling price and trade in are 2 different negotiations. Based on JD Powers numbers from the credit union fair trade in value was around $7000 and we got $2750. In hindsight very disappointing and will impact future care purchases. More

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