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Sport Durst Mazda

Durham, NC

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160 Reviews

4515 Durham-Chapel Hill Blvd

Durham, NC

27707

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160 Reviews of Sport Durst Mazda

January 28, 2014

Ralph is the best! He always calls me by name and gets to me as soon as possible. He is friendly, professional, and knowledgeable. I often come in for and oil change and wait there and the wait is never very More

by KimLien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Evans
Jan 30, 2014 -

Sport Durst Mazda responded

Kim, on behalf of our entire service department, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Ralph is a valued member of our team. I'm pleased to hear he has continued to meet your servicing needs for the past three years and each and every one of your visits has been amazing! If there is anything else our team can do for you, please let us know. We would be happy to assist! Warm regards, Sport Durst Automotive Group

January 28, 2014

The sales people, Mike Wehbi and Luke Norman, were not pushy but attended to the details necessary to make the sale. Jordan Gibbs was very helpful and informative in showing us the features of our radio/p More

by PastorJohn3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Norman,Mike Wehbi,Ralph Evans
Jan 30, 2014 -

Sport Durst Mazda responded

Congratulations on the purchase of your brand new 2014 Mazda CX-5! We are grateful for customers like you and the opportunity you have given us to earn your business. We strive for customer satisfaction in all areas of our dealership and it is apparent you have received the service you most deserve! Mike, Luke and Ralph are valued member of our team and it’s a delight to know that they have helped to proudly represent our dealership throughout your visit. We will be sure they hear of your praises. In the meantime, be sure to like and follow us on Facebook and Twitter. You won't want to miss the coupons and specials we advertise on our pages! Take care, Sport Durst Automotive Group

January 13, 2014

From the time i entered the building to the time i was finished, i felt like i was the only person that they were concerned with. providing me with the highest reguard and most respect i have every receiv More

by Debra55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hieu Nguyen
Jan 15, 2014 -

Sport Durst Mazda responded

Thank you for taking the time to write this overview of your experience at our dealership. Making sure our customers are completely satisfied is one of our most important priorities and we are encouraged to hear you were treated with respect and received the service you deserve. Reviews like these let our team know we are headed in the right direction and meeting our company goals. I will make sure Hieu and Brad sees your review. If you should need anything else, please do not hesitate to contact any of our team members. We appreciate your business as well as this 5-star review. Thanks again and hope to see you soon! Best regards, Sport Durst Automotive Group

December 30, 2013

Terry took the exact approach I prefer when buying a car. He didn't pressure me and simply answered my questions when I asked. I have a rule . If I'm pressured I leave. Instead I bout a car in less than 30 m More

by MattR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Imran Afzal
Jan 02, 2014 -

Sport Durst Mazda responded

Matt, thank you for leaving our dealership such a marvelous review. At Sport Durst Auto, we truly believe our customers are more important than the sale. We practice low-pressure sales techniques because we want you as a customer to feel comfortable and confident in your car-buying decisions. Our sales team is exceptionally good at making connections with the customers and we are glad to hear Terry contributed so much to your awesome experience at our dealership. Please let us know how we may assist you next! Until we have the pleasure of working with you again, take care and drive safely! All the best, Sport Durst Automotive Group

December 30, 2013

Jack Holt was recommended to me by a co-worker. Went in to buy a Mazda CX5 and purchased a Jeep Cherokee. Price points were similar and the Jeep is a much more robust vehicle. Jack & I think in the same ma More

by dougseel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2014 -

Sport Durst Mazda responded

Congratulations on your new Jeep Cherokee, Doug! At Sport Durst Auto, our customers are our number one priority and always come first. We are committed to fully understanding your needs and wants and take those into consideration when showing you the selection of vehicles we have in our inventory. We're glad to hear Jack was so helpful and contributed so greatly to your experience at our dealership. Should you need anything else, please do not hesitate to reach out. Any of our service members should be happy to help. Please keep in touch by liking and following us on Facebook and Twitter. We offer dealership specials and updates exclusively to our likers and followers. Safe travels! Sport Durst Automotive Group

December 24, 2013

Very good overall experience, but it did take a while to do all the paperwork. I was probably in the dealership for a total of 4 hours. I suspect this was largely due to how busy they were that day (Satur More

by caswell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 27, 2013 -

Sport Durst Mazda responded

Thanks so much for taking the time to write this review! It is magnificent to know that our sales team has made your overall experience on our dealership a good one. As the paperwork goes, we try our hardest to process it as quick as possible and do appreciate your patience. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Sport Durst Automotive Group

December 12, 2013

I was thoroughly impressed by the professionalism and kindness with everyone at Sport Durst. Brian Boulay and Jack Holt made sure we found the perfect vehicle for our family and went above and beyond to More

by thirdwheel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Boulay
December 09, 2013

The experience that I had at Sport Durst Chrysler was very comforting and all the staff I worked with in the process of purchasing my new 300 C were very knowledgable, kind and friendly. More

by Michael.marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deangelo Smith-Murrell,Mesha Hawkins
Dec 10, 2013 -

Sport Durst Mazda responded

On behalf of the entire Sport Durst family, I would like to congratulate you on your new Chrysler 300C. It’s encouraging to know that you find our staff helpful on your purchase. Bore your first service appointment, be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Sport Durst Automotive Group

November 23, 2013

Just a great overall experience. Professional and quick in every aspect of the process. They made purchasing a new car very enjoyable. I would highly recommend the Sports Durst dealership. More

by DUKEFAN63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 25, 2013 -

Sport Durst Mazda responded

Thank you for taking the time to share your experience at our dealership! We are encouraged to learn you enjoyed your time spent here and that you received the service you deserve. We will be sure to share your compliments with our staff, I know they will certainly appreciate your praise! If you haven't already, be sure to like and follow us on Facebook and Twitter to receive dealership specials, updates, and much more! Best Regards, Sport Durst Automotive Group

November 18, 2013

Ralph in service is forever helping me. If I had a business, I would want to have an employee like Ralph. He is just tremendous and the reason I continue service at Sport Durst. More

by jillczajkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Evans
Nov 18, 2013 -

Sport Durst Mazda responded

On behalf of Sport Durst AutoI would like to thank you for sharing your feedback on your most recent visit are delighted to hear that Ralph has continued to provide you with an excellent experience . We look forward to your continued patronage with us and will do our very best to continue to meet your service needs. Best Regards, Sport Durst Automotive Group

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