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Sport Durst Mazda

Durham, NC

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160 Reviews

4515 Durham-Chapel Hill Blvd

Durham, NC

27707

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160 Reviews of Sport Durst Mazda

March 13, 2014

We were 100% satisfied with Sport Durst Mazda in Durham. Robert "Big Daddy" Bradsher was a pleasure to work with. He never pressured us into buying a car. He was very patient and understand of our every nee More

by tknudsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mesha Hawkins,Robert Bradsher
Mar 14, 2014 -

Sport Durst Mazda responded

Thank you for taking the time to write this detailed overview of your experience at our dealership. Making sure our customers are completely satisfied is one of our most important priorities and we are encouraged to hear you were treated with respect and received the service you deserve. Reviews like these let our team know we are headed in the right direction and meeting our company goals. Robert, Mesha, Mike and Tony are great employees and terrific additions to our sales team. We're lucky to have all of them and we're glad you had the opportunity to work with each one of them. If you should need anything else, please do not hesitate to contact any of our team members. We appreciate your business as well as this 5-star review. Thanks again and hope to see you soon! Best, Sport Durst Automotive Group

March 10, 2014

I Rukiya Huggins found the service at Sport Durst to be extremely helpful. The process of paper work is to much, I think for the staff and the customer. I found Zack Bell my sales person to be extra pati More

by rukiyahuggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 11, 2014 -

Sport Durst Mazda responded

Congratulations on your new car, Rukiya! It is important our customers feel comfortable and relaxed during their shopping experience at our dealership. We understand the hassle that may be associated with purchasing a new car, but we are here to alleviate some of that stress! Our job is to create a trusting environment and we practice low-pressure sales techniques so that our customers can be completely confident in their decisions. We will be sure to share your kind words with those whom were mentioned - they will certainly appreciate your praises! Thank you for taking the time to share your experience with us. Please let us know how we may be of service next. All the best, Sport Durst Automotive Group

March 08, 2014

This is the second vehicle that I Have purchased from Sport Durst. There was absolutely no pressure what so ever. I was listened to 100%. I purchased the EXACT vehicle that I wanted. My trade in exper More

by Bruce_S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 11, 2014 -

Sport Durst Mazda responded

Congratulations on your new car! Sport Durst Auto takes pride in listening to your needs and strive to give you the information needed to help you find the exact vehicle you're looking for. Your kind words are appreciated and will definitely be passed on to the rest of the sales team. Thank you for your recommendations and if you have any questions, please don't hesitate to contact us. We look forward to your next visit. Best, Sport Durst Automotive Group

March 08, 2014

Adam and Luke were both very patient and informative in our selection process. They are hands down the reason we decided to buy at Sports Durst. More

by mdesantis259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Norman
Mar 11, 2014 -

Sport Durst Mazda responded

At Sport Durst Auto, we are committed to fully understanding your needs and wants and take those into consideration when showing you the selection of vehicles we have in our inventory. We're glad to hear Adam and Luke were so helpful and contributed so greatly to your experience at our dealership. Should you need anything else, please do not hesitate to reach out. Any of our service members should be happy to help. Kind regards, Sport Durst Automotive Group

February 28, 2014

Aubrey was very helpful and pleasant. Her knowledge of the vehicle was excellent. She was updated me on the stage my vehicle was in while the service center was getting it ready for me to drive home. Sh More

by dolphin22257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2014 -

Sport Durst Mazda responded

We would like to thank your for taking the time to write this great review. Customer service is a top priority in all areas of our dealership and that includes keeping you updated and informed on one of your biggest assets! It is a pleasure to hear that Aubrey was able to do just that during your most recent visit. We are honored to do business with you and we look forward to the next opportunity we may have. Kind regards, Sport Durst Automotive Group

February 27, 2014

I went to Sport Durst after finding out online they had 8 of the used car model we wanted. My husband and I went around 6 on a Wednesday night and sat down with Ricky. We looked at the cars, test drove one, More

by Cxandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Copelin
Feb 28, 2014 -

Sport Durst Mazda responded

Congratulations on your new car! Thank you for taking the time to share your experience at Sport Durst Auto. Ricky's ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable addition to our team. I am pleased to hear he made such an impact on your most recent trip to our dealership and will be sure to pass along your positive feedback. All of us look forward to the next time we may be of service to you. Be sure to like and follow us on Facebook and Twitter to receive dealership updates and discounts on routine maintenance! All the best, Sport Durst Automotive Group

February 18, 2014

My overall experience was amazing, I felt the dealer and the associates went above and beyond to help me get in a vehicle. I just wanna say Thank you and It is a job well done!! More

by twill1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 21, 2014 -

Sport Durst Mazda responded

What an inspiring review to read. Our staff is committed to providing excellent customer service and that includes going above and beyond for our customers. After reading your review, it is apparent our team did just that and took exceptional care of you. Congratulations on your new car and we certainly hope to see you again soon. Until then, you can keep up to date on all of our latest dealership news by liking and following us on Facebook and Twitter. Regards, Sport Durst Automotive Group

February 18, 2014

I traded my 2010 Mazda5 for a 2014 Mazda5. The whole process starting with the appraisal to the paperwork to setting up the payments to the delivery of my new Mazda5 took less than 2 hours. That fact w More

by joskimoski
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Pettiford
Feb 21, 2014 -

Sport Durst Mazda responded

It was a pleasure to read about your experience at Sport Durst Auto. Congratulations on your 2014 Mazda 5 and thank you for allowing us the opportunity to accommodate you! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and outstanding experience. We will be sure to share your awesome feedback with Charles, David and Aubrey. They will be glad to know how much you appreciate their help. We look very forward to seeing you again in the future as well as any referrals you may send our way! Best, Sport Durst Automotive Group

February 09, 2014

Let me say first that this was our second car purchased with Sport Durst in the last year. We purchased a new 2013 Hyundai Sonata last April for my wife. We dealt with Lamont then to as well. This time I w More

by Bphall911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mesha Hawkins
Feb 11, 2014 -

Sport Durst Mazda responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. After reading your review, it is apparent Lamont, Michael and Mesha did just that and took exceptional care of you. We really appreciate this feedback and we will share it with them. Congratulations on your 2012 Mazda 6! If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Kind regards, Sport Durst Automotive Group

February 08, 2014

Was pushy and tried to sell me the car that they had on the lot. He was not interested in locating the color and options I wanted. More

by DGG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hieu Nguyen
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