Spitzer Acura

I am always treated well at Spitzer. I believe Lane looks after the best interests of myself and my car. Always a pleasure to have my car serviced here! I believe Lane looks after the best interests of myself and my car. Always a pleasure to have my car serviced here! More

I took my new car for the first scheduled maintenance ahead of the recommended schedule. I was advised by the service department that I needed my rear differential fluid changed at around 7000 miles. Aft ahead of the recommended schedule. I was advised by the service department that I needed my rear differential fluid changed at around 7000 miles. After I agreed to it to keep my warranty, I asked to get my owner’s manual out of the vehicle. The owner’s manual indicated that it did not need to be changed until between 15,000 and 30,000 miles. I was also told that an indicator light came on my dash saying that it needed completed. I am very careful to complete all maintenance to maintain my warranty and took pictures of the service screen before taking the car in for maintenance. There were no indicators that any service was needed at that point (including an oil change) as I was just taking the car in ahead of schedule because of an upcoming trip. I’m disappointed and feel that I cannot trust this dealership. More

Never talked to her . negotiated the sale through the salesman. She never appeared. Not much to assess. negotiated the sale through the salesman. She never appeared. Not much to assess. More

I dealt with Vinny at the dealership. He was my sales consultant. Did an excellent job. Would highly recommend him He was my sales consultant. Did an excellent job. Would highly recommend him More

Good friendly service. Very friendly staff from sales to maintenance. Would highly recommend this dealership to any future customers. Very friendly staff from sales to maintenance. Would highly recommend this dealership to any future customers. More

Everything was taken care of expeditiously and as promised. There were no surprises or unexpected charges. promised. There were no surprises or unexpected charges. More

Very disappointed with my recent service experience. I brought my low-mileage vehicle in for an inspection, oil change, and wheel repair, only to later discover the dealership charged me nearly double w I brought my low-mileage vehicle in for an inspection, oil change, and wheel repair, only to later discover the dealership charged me nearly double what the third-party wheel repair actually cost them. No one reviewed the final bill with me before payment, and when I called to question the large markup, the explanation only added to my frustration. Between the attempted upselling, credit card surcharge, and lack of transparency, I left feeling taken advantage of instead of valued as a customer. Unfortunately, they have lost my future business for both sales and service. More

Very easy and seamless experience. Even buying from out of state, Vinnie made sure the process was as easy as possible! Even buying from out of state, Vinnie made sure the process was as easy as possible! More

I worked with Jeremy (not dalton) and had a great experience. Very easy to work with and clear experience. Very easy to work with and clear More

I found what I wanted at a reasonable price. Vinnie was a good salesman that provided everything I needed. Vinnie was a good salesman that provided everything I needed. More