Southern Volkswagen Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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This dealership has very good customer service. Makes the customer feel warm and welcomed, period. Makes the customer feel warm and welcomed, period. More
They were not very communicative to about status of my car and it's repair. Whenever I would call, I would receive a voicemail and not always receive a call back. car and it's repair. Whenever I would call, I would receive a voicemail and not always receive a call back. More
I took my car to get serviced 3 weeks ago, August 30th, for a check engine light that was on and to get 50K maintenance. I dropped my car off at my appointment which was at 8am. I didn’t receive a call unt for a check engine light that was on and to get 50K maintenance. I dropped my car off at my appointment which was at 8am. I didn’t receive a call until closing time just for my advisor, Tim to call and tell me they didn’t get to look at my car. Tim said I could pick it up because it was a holiday weekend and wasn’t going to be worked on for four days. Tim also said they didn’t have the piece I needed to fix the check engine light and had to order it and would give me a call when it came in. He never called, never reached out about the part or anything, and it has been 3 weeks since my original appointment which was on August 30th. This is the second advisor I worked with that has failed to do their job. This place is super unprofessional and I also feel like they are racist and inconsiderate. More