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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.6
1,087 Reviews

1,086 Reviews of Southern Volkswagen Greenbrier - Service Center

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June 09, 2024

Wes is very consistent at providing top shelf customer service. He is very honest about what needs to be done! More

by HONDA.TYPE_R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes T.
June 09, 2024

Andrew takes great care of me and providing service for my volkswagon. Car was ready during the prescribed time period. More

by Patricia Thornes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
June 08, 2024

Wess was kind and very informative. He was great! Definitely will be back again, thanks . More

by JACOBSAPRIL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wess
June 07, 2024

Andrew great. Very nice and to the point. Updates were received on a daily basis. First class service More

by Henrygiese
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
June 07, 2024

Tim was amazing and excellent at communicating. He made the entire process easy. Thanks for all of your help! More

by rmb872606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
June 07, 2024

I don’t know if this is for the service I just got or my lease buyout. But let’s start with the lease buyout. I showed up 30 minutes before close. They didn’t care. Everyone took great care of me, got me ou More

by CONNARB99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

We have been customers of Southern VW for many years. We have serviced or purchased parts from Southern VW. More

by TRACEYHANCOCK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Wes
June 07, 2024

Fast two-day service for my Atlas leaky sunroof and passenger seat airbag recall May 21, 2024. However, I expected a call since August 2023 when recall parts became available. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Tolson
June 06, 2024

Work done in a fair amount of time, while I enjoyed the Coffee, Snacks & Newspaper. More

by emmaowens67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion/ Service Department
Jun 06, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 05, 2024

As always, Andrew is amazing and the reason we keep coming back to the dealership More

by Becca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
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