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Southern Volkswagen Greenbrier
Chesapeake, VA
1,696 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,696 reviews
October 16, 2024
After diagnosis I asked service manager how much will be total including all and he said 753.00 but after completing the work I paid 1059.00 which is not professional total including all and he said 753.00 but after completing the work I paid 1059.00 which is not professional More
by Clifford Rozario
Verified CustomerEmployees Worked With
Service department
October 13, 2024
I placed an order for a new tire and needed it installed on a wheel. I brought my wheel to the service desk where Joe helped me to the parts counter. I spoke with the young woman and she insured my tire wil on a wheel. I brought my wheel to the service desk where Joe helped me to the parts counter. I spoke with the young woman and she insured my tire will be installed and to have a good day. They next day I called for an update and was told that they don’t have record of me coming in and they can’t find my wheel. After waiting for another day I called and was told my tire was ready. I would appreciate a little more professionalism from this dealership. More
by MVBRKR90
Employees Worked With
Joe
October 13, 2024
Communications were absolutely positively. They provided great recommendations to keep my vehicle is excellent condition. ℹ have trusted this dealership for over 20 years. My daughter is 18 no They provided great recommendations to keep my vehicle is excellent condition. ℹ have trusted this dealership for over 20 years. My daughter is 18 now, and she told me during my last visit, dad I been coming over here for years. Now, I wish the do a basic wash after an in depth service. More
by Londy
Employees Worked With
Travis
October 13, 2024
Friendly, knowledgeable service advisors who took great care of my vehicle. Great communication throughout the process to keep me informed of time and money involved care of my vehicle. Great communication throughout the process to keep me informed of time and money involved More
by coastia89
October 11, 2024
Didn’t order part when I told them too. Was late fixing the car. Had a tech not show up and had no clue about it. Did not solve my issue. The price quoted was $80 less than what they charge Was late fixing the car. Had a tech not show up and had no clue about it. Did not solve my issue. The price quoted was $80 less than what they charged me. Super unorganized and dysfunctional. Seems as if they have no clue what’s going on or what they are doing, no communication inside that building from my viewpoint More
by Connor
Employees Worked With
Other Employees :
Josif was very nice too but seemed clueless on what was going on inside the building
October 11, 2024
YTm was professional and knowledgeable. He answered all of my questions in regards to my service cycle and made sure that I scheduled my rotors to be changed He answered all of my questions in regards to my service cycle and made sure that I scheduled my rotors to be changed More
by FGTOUSSAINT
Employees Worked With
Tim from service
