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Southern Volkswagen Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.6
1,696 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,696 reviews

October 27, 2024

Suggestions for future improvement include returning phone calls to prepare your customer in advance so they can make ride accommodations and be aware of Services, costs, and timeframe for completing wo More

by AW
Recommend Dealer
Yes
Employees Worked With
Don't remember the person’s name.
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Oct 30, 2024 -

Southern Volkswagen Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

October 27, 2024

Great customer service! Tim went above and beyond to make sure I wasn’t waiting all day for my oil change, definitely grateful 😃 More

by msmelissamason2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Oct 30, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 27, 2024

The people there are so professional and very courteous they keep you informed on everything that is going on with your vehicle More

by Anettat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 30, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 27, 2024

They were very very thorough! Staff Communicated with me, prior to performing the service on my vehicle, and I was satisfied with my vehicle's service. More

by AJX1955
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rob Webb
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 20, 2024

Joe was fantastic in helping me with what I needed. He went above and beyond what he had to do. I appreciate the honesty and helping me with fixing the problem. You can tell he really cares about his c More

by BECCA4784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico and Nas
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Oct 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 19, 2024

I got the jobs done on I needed to have done and was out of there in approximately two hours as I was told. More

by BJS691
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 19, 2024

Great service, happy customer. Dave Hooper was awesome, very accommodating. Will be buying from David Hooper again in the future! More

by nrhotaling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hooper
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Oct 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 18, 2024

Service was great as usual. I received efficient communication, quality service performed on time, easy to schedule More

by tooder57
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service department
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October 18, 2024

Tim was awesome! He kept me informed and great care of my truck. Thank you More

by Chi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric MCKENNA-HALLAL
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October 18, 2024

Wes was awesome! We needed to change our appointment and Wes accommodated us and even got us finished the same day despite needing a part. Great customer service! More

by Newpassword1!
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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