Southern Volkswagen Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I brought my car in for an inspection at 8:45. Appointment time was at 9am. I called at 11:30 to check on the status and was told to leave voicemail. No one called me back. I called again at 1pm t Appointment time was at 9am. I called at 11:30 to check on the status and was told to leave voicemail. No one called me back. I called again at 1pm to check on my car and was told Tim was on lunch until 2 and I had to wait. I got a call around 2:15 that my car is ready for pick up. It took over 5 hours to get my car back. More
2 out of 3 service appointments I was told over 3 hour wait. The must recent appointment was canceled by the dealership the day before. I was sent a link to reschedule which I did. When I arrived told me wait. The must recent appointment was canceled by the dealership the day before. I was sent a link to reschedule which I did. When I arrived told me I had no appointment. However the sales department knew I had appointment ask me for appraisal. The wait time for oil change is ridiculous. The service department is a worst, out of many experiences of over 20 years at dealership. More