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Southern Volkswagen Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.6
1,704 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,704 reviews

June 13, 2024

Andrew Smithsonian was great, and so was Adam. Both thoroughly explained the course of action for my vehicle and that the work was under warranty. Andrew promptly called me to let me know exactly More

by OM2MARKT
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrew Smithson, Adam
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June 13, 2024

Staff was very personable and very informative. Made me feel comfortable. Staff was great and helpful. More

by RMEDINA21
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Maintenance team and advisor
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June 12, 2024

I had a problem with my suv, so called and was able to bring it right in. Had it back within a few days. The coordinator, Andrew, was professional and personable. He kept us up-to-date with what my car ne More

by MELANIE.CLEMENTE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson - Service Dept.
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Jun 12, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 12, 2024

The work was done in a quick way to get me my car back tire fixed More

by omjv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
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Jun 12, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 12, 2024

The online scheduling worked fine. My service assistant Andrew was fantastic. But, the whole experience took one hour longer than he had anticipated, and I don't believe there were any More

by JEANOKIM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service
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Jun 12, 2024 -

Southern Volkswagen Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

June 11, 2024

Everything was done as requested and on time. Tim is a great person to work with and kudos to him. More

by JATDU202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in the Service department.
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Jun 11, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 11, 2024

This is a good deal. very professional in attitude and service. No problem getting service done More

by CMIDGE48
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Boyd
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Jun 11, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 11, 2024

My sales representative, Robb Webb, and my service representative, Andrew Smithson are awesome! Good people all around at Southern VW! More

by RAY.HOGGE
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Smithson - Service Dept
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June 09, 2024

Wes is very consistent at providing top shelf customer service. He is very honest about what needs to be done! More

by HONDA.TYPE_R
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes T.
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June 09, 2024

Andrew takes great care of me and providing service for my volkswagon. Car was ready during the prescribed time period. More

by Patricia Thornes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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