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Southern Volkswagen Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.6
1,701 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,701 reviews

July 19, 2024

They greeted me and got my. car right in. Very pleasant and cost was minimal. More

by plineorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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July 19, 2024

I was blown away by the "southern hospitality" of this dealership, to say the least. I have never felt this at ease and well taken care of by a dealership in all my years of buying cars. If you want to fe More

by sharonkallner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Milam (Sales) and Allison (Finance) 5 star Customer service
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July 07, 2024

Was able to get the appointment scheduled in an efficient manner, but you have no frills for what I feel is over priced service. Diagnostic fees and cleaning should be applied. Only dealer of all my vehicl More

by Ekwtmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 08, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide us with this feedback.

July 07, 2024

As always I appreciate them honoring our deal and the customer service A great service More

by Farber0720
Recommend Dealer
Yes
Employees Worked With
Andrew
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June 29, 2024

Andrew is a greate service rep. Yuo need more people like him.keep up the good work More

by CAHOLLAND77
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 02, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 29, 2024

Dave was really patient with during our time there. Did not feel rushed or pressured. More

by JohnnyPitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Jul 02, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 28, 2024

Great service keep up the good work. It’s nice working with you guys. Everybody’s very helpful. More

by TGOODMAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jun 28, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 27, 2024

Mr Tolson is amazing and I am always satisfied, he goes above and beyond, thank you More

by MIDNIGHTFROST00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 27, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 21, 2024

As always I received Excellent customer service from the Southern team. I will continue to be a satisfied customer! More

by SMCCOLLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lanier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Moore
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Jun 25, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 19, 2024

Easy scheduling and informed staff on the product which is part of my continued interest in the Volkswagen brand. More

by JANDRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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