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Southern Volkswagen Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.6
1,698 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,698 reviews

August 31, 2024

Great to work with… had a few issues, but were resolved to expectations and followed thru on what they said More

by michael_dellolio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2024

Great Customer Service! Tim takes Great Care of His Customers. I live in NC, and Recommend Southern to all my VW Owner friends. The travel distance is worth it. More

by JAMES.BAYE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
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August 30, 2024

Took 2 hours from checking in and that time is improving great customer service and as always Tim is the best More

by epcruse59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim from Service
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August 30, 2024

Was irritated they said it would take 1 day but service took two days and didn’t know when they’re rentals would be available More

by nelsocal123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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August 30, 2024

Kept my car for 3 days and still not done. Had to come pick up because part had not come in ! More

by EQUITYMANINVESTS
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
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August 30, 2024

Tim was great to work with, made getting my car serviced very simple and easy. Once work repairs were authorized turn around was quick. More

by SAYVNLIVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
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August 29, 2024

Tim is the man, he should be regarded as a significant asset to your organization. More

by TYLER.W.BOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
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Aug 29, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 29, 2024

Clean business and good customer service. Got oil and tire rotation done as a walk in pretty quick More

by GSPDIMAURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Aug 29, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 28, 2024

It’s okay…but I will not be returning to this location. Have a good day. More

by vita685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Southern Volkswagen Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernvolkswagengreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 28, 2024

My first USED car purchase. David H. was helpful and patient, very knowledgeable and considerate. No high pressure. A few items needed attention from the service departmen More

by HOUNDBUDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hopes in sales, India in service
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Aug 29, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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