Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Volkswagen Greenbrier
Chesapeake, VA
1,698 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,698 reviews
September 04, 2024
Wes did an excellent job explaining the maintenance needed for my Tiguan. He kept me updated on progress. It felt like white glove service throughout the whole process. I will definitely come back with needed for my Tiguan. He kept me updated on progress. It felt like white glove service throughout the whole process. I will definitely come back with service for my other car, an Atlas. Will also recommend to my sister who also has a Tiguan. More
by MILTON.CAMPOMANES
Verified CustomerEmployees Worked With
Wes from service
September 03, 2024
The service completed was done very efficiently and quickly. I would rate the service as excellent. Great customer service was also provided. I was also serviced almost immediately when I came into quickly. I would rate the service as excellent. Great customer service was also provided. I was also serviced almost immediately when I came into the bay. More
by ALMARADE20002000
Employees Worked With
Tim Champion
September 02, 2024
Great hospitality, communication was good. Great explanations on parts and car history. Clean dealership, awesome service Great explanations on parts and car history. Clean dealership, awesome service More
by luloftin31
September 01, 2024
The staff was friendly, and work hard to get you approved for what you want to purchase for what you want to purchase More
by mcampbell2246
August 31, 2024
Wes Tolson has always been very professional, and this review is not a reflection of his service. However, for the past few months, I’ve been dealing with a recurring issue where the check engine light ke review is not a reflection of his service. However, for the past few months, I’ve been dealing with a recurring issue where the check engine light keeps coming on. Each time I bring my car in, it gets serviced, but shortly after, the light comes back on. Last week, I brought my car in again because of the check engine light, and I was told that the brake vacuum pump needed to be replaced. I paid over $550, but just a couple of days later, the light is on again. I’m starting to feel that the root issue may not have been correctly identified, and there could be some guesswork involved. I’m now concerned that the vacuum pump might not have been the problem after all. I’m hoping we can figure this out without me having to pay for something that may not be necessary. We were considering purchasing another VW in the future, but these problems are starting to make us second guess that. More
by AGCJOSE.MORALES
Employees Worked With
Wes Tolson
