
SouthWest Ford Weatherford
Weatherford, TX
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1,115 Reviews of SouthWest Ford Weatherford
I just purchased my first truck at Southwest Ford. They went above and beyond to make sure I left completely satisfied. Brian my salesman was a very impressive, honest, and genuine man. I couldn't have as went above and beyond to make sure I left completely satisfied. Brian my salesman was a very impressive, honest, and genuine man. I couldn't have asked for a better salesman. In fact I was impressed with each and every Southwest Ford employee. I will be a customer for life and I will be recommending Southwest Ford to my friends and family. More
We were able to work with Roy Dooley on an internet sale in person. He did not flinch when we brought our 4 kids with us to the dealership. We appreciated his interest in getting us the best car for our s in person. He did not flinch when we brought our 4 kids with us to the dealership. We appreciated his interest in getting us the best car for our size family at the right price. We appreciated his laid back style (he wasn't being pushy trying to close the deal) and his honesty. We would definitely recommend Roy Dooley to others looking for a new/used car. Thanks Roy, you made it a pleasure. More
Roy was extremely helpful and worked hard to get me into the vehicle I wanted. He didn't pressure me to go with something I didn't want because it would be better. He was well informed and looked until he f the vehicle I wanted. He didn't pressure me to go with something I didn't want because it would be better. He was well informed and looked until he found what I wanted. More
I was looking for a new car or newer used car to trade up from our older model Tauras. Roy was the first person to say that I can help you with that. I was thinking here we go, just a salesman trying to make from our older model Tauras. Roy was the first person to say that I can help you with that. I was thinking here we go, just a salesman trying to make another deal with payments that I cannot afford abd because I am a woman he's going to mess around to keep me there. But Roy was TRUELY DIFFERENT. He listened to my needs and understood and took the time, the effort and did everything in his power to help us get into a newer car. He realized that we have a limit of what we can make for a care payment and we cannot go over that. He was AWESOME at helping us get out of our old car and into a newer used vehicle and our payments were even lower that what we expected. This was best experience I have had with this dealership, well any dealership in a looong time. IF you are looking for a new or used car I would recommend that you call ROY DOOLEY at Southwest Ford, any day of the week. He is an amazing salesman, person, and gentleman. Thank you Roy for everything that you did, it means soo much to us!!!! Danielle Borgman More
From the first phone call to the end of the paper work, couldn't ask for better or more customer courtesy. We were treated with the best respect anyone could ask for and more. Highly recommed Matt, Mike a couldn't ask for better or more customer courtesy. We were treated with the best respect anyone could ask for and more. Highly recommed Matt, Mike and the Southwest Dealership to anyone looking for a new Ford. We had been looking for a Bronze Ford F350, found it on line and went from there on the phone. Smooth transaction from day one, and very beautiful dealership. Had truck ready to go when we went in to look and deal, great deal on trade-in too. Very comfortable feeling to get what you want for the price that suits out budget and be happy with the sales people. We had a 5 hour drive to get there and would do it again, well worth the time for the price we got on the new Ford F350 truck. Jason the finance manager was very helpful with the financing paperwork to fit our budget and to suggest extended warranty on all the new computor controls. He explained a lot. Mike and Matt just made us feel at home and the overall visit was just wonderful. If you have ever had trouble with a dealer, give Southwest Ford a try, you won't be sorry, we will be back for any other new vehicles and recommed you to anyone who is looking. Thanks guys, Cliff & Bev More
I was in the market for a new gas mileage car with an interest in the new 2012 Ford Focus. I was in no hurry as I already own a 1998 Ford Escort that was/still getting 30+ mpg with no intention to trade interest in the new 2012 Ford Focus. I was in no hurry as I already own a 1998 Ford Escort that was/still getting 30+ mpg with no intention to trade-in the car. I met with Todd Kaess and explained to him what I expected from him and the service department if I purchased this new car from him. He promised a great experience and I ordered a new 2012 Ford Focus Titanium from SouthWest Ford. Todd met my expectations from the ordering process, financing, delivery & service. He and Mike Waitkus both have their hand in everything that involves the car by communicating with me anytime my car is in for an update or oil change. They see to it that I am in the loop on all service appointments and even have the car washed and detailed before I pick it up (which I really like!) Overall my experience could not have been any better.....no surprises, no disappointments.....very happy customer. If someone is in the market for a new car and want a no-hassle experience.....go see Todd Kaess and Mike Waitkus. More
Todd Kaess was very easy and informative to work with in buying my new Ford Fusion Hybrid. We also appreciated his promptness returning my e-mails and phnoe calls. buying my new Ford Fusion Hybrid. We also appreciated his promptness returning my e-mails and phnoe calls. More
Several dealers, had a vehicle equipped similar to what I was looking for. All of the Ford Dealers I visited on line and on the phone were courteous, and seemed willing to go the extra mile to help me into t was looking for. All of the Ford Dealers I visited on line and on the phone were courteous, and seemed willing to go the extra mile to help me into the Ford of my choice. The intangible was how I was able to communicate and develop a dealer consumer/relationship. Roy Dooley and I, quickly established a rapport I was comfortable with, and the vehicle they had in stock met all my parameters. Southwest Ford in Weatherford provided a comfortable and orderly showroom, with an attentive, friendly staff. Their inventory was large enough to have a good selection of most models. The sales person and I were able to establish a selling price with trade-in over the phone. THis was anecessity as I live approximately 230 miles away in a different state. More
Started working online with Roy, He was professional in all areas ( service, callbacks, courtesy, etc ) Very satisfied with truck so far, like everyone I wish we could of negotiated price of truck a LITTLE all areas ( service, callbacks, courtesy, etc ) Very satisfied with truck so far, like everyone I wish we could of negotiated price of truck a LITTLE more. The experience is not over, I purchased truck with hail damage so I will be back to get it fixed, so we'll see if the service holds up after the purchase has been made??????????? More
Auto dealerships have a reputation for leaving the customer with a painful experience. This is far from the case with Southwest Ford, and especially Roy. Everyone I met was friendly, and I assume th customer with a painful experience. This is far from the case with Southwest Ford, and especially Roy. Everyone I met was friendly, and I assume that my follow-up experiences with them will be the same. More