SouthWest Ford Weatherford

I have been shopping at Southwest Ford as well as Charlie Gilchrist entire Autoplex to include Suzuki for going on two decades. Staff is impecable and service is unmatched in the REGION. If ever a time Gilchrist entire Autoplex to include Suzuki for going on two decades. Staff is impecable and service is unmatched in the REGION. If ever a time comes to purchase a new or used vehicle the only place I even consider is SOUTHWEST AUTOPLEX...cause if Charlie Gilchrist is in control you will get sales and service that exceeds excellence in every dealership! I have referred MANY, MANY friends and family over the years and we all agree that Charlie Gilchrist and his staff cannot be beat when it comes down to attention to detail and service. Anyone can sell you a vehicle...it's the staff and service that makes it worth buying. If you can't support a good sale with awsome service then why bother! Chris Bonnett is the GSM and he leads a staff of SALES PROFESSIONALS in every stage of the buying process and Jimmy Ogle takes it from there to see that every service need you have it met! Charlie Gilchrist would have it NO OTHER WAY! If you're in the market...I STRONGLY suggest you visit a Charlie Gilchrist store...you'll never shop anywhere else...that's a PROMISE! More

At the dealership we had a very pleasant time dealing with Bill Powell. I have purchased many vehicles from several dealerships but have never enjoyed the experience as much as we did working with Bill. with Bill Powell. I have purchased many vehicles from several dealerships but have never enjoyed the experience as much as we did working with Bill. Thank you for your time you spent with us Bill. More

I purchased a 2011 F-350 from Southwest Ford and could not be happier with my experience. Chris gave me a great price on the vehicle with no back and forth haggling. Kevin knew this vehicle inside and o not be happier with my experience. Chris gave me a great price on the vehicle with no back and forth haggling. Kevin knew this vehicle inside and out and took the time to make sure any and all questions were answered during delivery before we left the lot. Chad in finance knew how to do his job quickly and efficiently, was looking out for the best interest of us, the customer, and also was very laid back and easy to talk to. We never once felt pressured in this dealership to do something we didn't want to, and really felt like we were appreciated and not taken for granted. It is about 45 minutes from my house to this dealership, but I will gladly take that drive (and pass MANY other Ford dealerships along the way) to take my vehicles in for any service that may be needed in the future. The next time I purchase a new Ford, I will be doing it from Southwest Ford. I highly recommend this dealership and confident nobody will come away disappointed. More

I am verry pleased with my new 2011 ford superduty pickup. The diesed enjine is the quietest I have driven. I am impressed with the rear electricly lockiing axle. I have bought a new pickup every 2 pickup. The diesed enjine is the quietest I have driven. I am impressed with the rear electricly lockiing axle. I have bought a new pickup every 2 to 3 years over the past ten to twelve years, and this is the best one that I have owned. I have not needed service on this one but the service people have always been helpful. C. R. Massey More

Matt and Mike were very friendly, not pushy, and very helpful. It was sometimes hard to get through the telephone system to them, but they are usually busy dealing with other customers. However, the te helpful. It was sometimes hard to get through the telephone system to them, but they are usually busy dealing with other customers. However, the telephone receptionist could have done more than just dial their telephone numbers. I ordered an F-250 on November 24th and they said they thought it would be delivered before Christmas--about five weeks. I was dubious, but he vehicle arrived on December 20th! The only jarring note was that, when I arrived to receive the truck, I was taken to Finance to complete payment. The individual I was taken to was on the telephone and told me to wait outside the kiosk. We spent the time looking at the vehicles displayed on the floor. After about 30 minutes, I went looking for him. He acted miffed and said he had been looking for me. After that minor exchange, we completed the transaction quickly and we were on our way with the new truck. Matt James offered to explain all of the features of the truck, but I was already familiar with them and, since I had another appointment, I passed. More

The employees at Southwest Ford know the true meaning of Customer Service. I did not stop in that day to purchase anything, but right away I was greeted by a very friendly salesman.That salesman was also he Customer Service. I did not stop in that day to purchase anything, but right away I was greeted by a very friendly salesman.That salesman was also helping another customer, he got another salesman Scott to help me. Scott was very knowledgeable about the Ford F-150. He was able to answer all my questions. Southwest had the truck priced right and it didnt take long for a deal to be worked out. I was then sent to finance were Chad, also very knowledgeable and I worked out the final details. Great Customer Service! I have since had to use Southwest Fords Service department, for a routine service. This was Christmas Eve and the service department was also GREAT! Being how it was Christmas Eve, I can see how people can be preoccupied. The employees that I delt with, and I wish I had their names, they were GREAT! AWESOME JOB SOUTHWEST FORD. More

Every single person I had contact with at South West Ford was friendly and very patient! They took the time to explain all the new features on my new Fiesta to me, and made sure I understood everything. I was friendly and very patient! They took the time to explain all the new features on my new Fiesta to me, and made sure I understood everything. I am not a celebrity, but they made me feel like one! More

I had a wonderful experience at SouthWest AutoGroup Weatherford, Texas. I traded in my vehicle for a newer one and our salesman, Justin Rogers was very polite and helpful. I recommend him to anyone loo Weatherford, Texas. I traded in my vehicle for a newer one and our salesman, Justin Rogers was very polite and helpful. I recommend him to anyone looking to buy a car. Thanks so much for making my purchasing experience as easy as it was. More

This is the third vehicle I have bought from Southwest Ford in the past 5 years, the second in the past year. By far it is the best dealership I have ever done business with. Both the sales and the serv Ford in the past 5 years, the second in the past year. By far it is the best dealership I have ever done business with. Both the sales and the service departments are outstanding. Its clear that Chris Bonnett sets the tone for the rest of the employees and everyone is knowledgeable, pleasant and helpful. It is obvious they enjoy working at the dealership. Add a great line of Ford vehicles and a outstanding dealership like Southwest and you have winning combination. I simply will not do business anyplace else. More

SOUTHWEST FORD IS GREAT! I HAVE BOUGHT 3 BRAND NEW F150 TRUCKS FROM THEM, AND WOULD NEVER THINK OF GOING ANY WHERE ELSE, GREAT JOB SOUTHWEST FORD! ALWAYS CURTIOUS AND PROFESSIONAL. FORD HAS ALWAYS MADE A G TRUCKS FROM THEM, AND WOULD NEVER THINK OF GOING ANY WHERE ELSE, GREAT JOB SOUTHWEST FORD! ALWAYS CURTIOUS AND PROFESSIONAL. FORD HAS ALWAYS MADE A GREAT PRODUCT, AND I WILL CONTINUE TO PURCHASE MY FORD PRODUCTS FROM SOUTHWEST. More