
SouthWest Ford Weatherford
Weatherford, TX
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1,115 Reviews of SouthWest Ford Weatherford
Matt and Mike were very friendly, not pushy, and very helpful. It was sometimes hard to get through the telephone system to them, but they are usually busy dealing with other customers. However, the te helpful. It was sometimes hard to get through the telephone system to them, but they are usually busy dealing with other customers. However, the telephone receptionist could have done more than just dial their telephone numbers. I ordered an F-250 on November 24th and they said they thought it would be delivered before Christmas--about five weeks. I was dubious, but he vehicle arrived on December 20th! The only jarring note was that, when I arrived to receive the truck, I was taken to Finance to complete payment. The individual I was taken to was on the telephone and told me to wait outside the kiosk. We spent the time looking at the vehicles displayed on the floor. After about 30 minutes, I went looking for him. He acted miffed and said he had been looking for me. After that minor exchange, we completed the transaction quickly and we were on our way with the new truck. Matt James offered to explain all of the features of the truck, but I was already familiar with them and, since I had another appointment, I passed. More
The employees at Southwest Ford know the true meaning of Customer Service. I did not stop in that day to purchase anything, but right away I was greeted by a very friendly salesman.That salesman was also he Customer Service. I did not stop in that day to purchase anything, but right away I was greeted by a very friendly salesman.That salesman was also helping another customer, he got another salesman Scott to help me. Scott was very knowledgeable about the Ford F-150. He was able to answer all my questions. Southwest had the truck priced right and it didnt take long for a deal to be worked out. I was then sent to finance were Chad, also very knowledgeable and I worked out the final details. Great Customer Service! I have since had to use Southwest Fords Service department, for a routine service. This was Christmas Eve and the service department was also GREAT! Being how it was Christmas Eve, I can see how people can be preoccupied. The employees that I delt with, and I wish I had their names, they were GREAT! AWESOME JOB SOUTHWEST FORD. More
Every single person I had contact with at South West Ford was friendly and very patient! They took the time to explain all the new features on my new Fiesta to me, and made sure I understood everything. I was friendly and very patient! They took the time to explain all the new features on my new Fiesta to me, and made sure I understood everything. I am not a celebrity, but they made me feel like one! More
I had a wonderful experience at SouthWest AutoGroup Weatherford, Texas. I traded in my vehicle for a newer one and our salesman, Justin Rogers was very polite and helpful. I recommend him to anyone loo Weatherford, Texas. I traded in my vehicle for a newer one and our salesman, Justin Rogers was very polite and helpful. I recommend him to anyone looking to buy a car. Thanks so much for making my purchasing experience as easy as it was. More
This is the third vehicle I have bought from Southwest Ford in the past 5 years, the second in the past year. By far it is the best dealership I have ever done business with. Both the sales and the serv Ford in the past 5 years, the second in the past year. By far it is the best dealership I have ever done business with. Both the sales and the service departments are outstanding. Its clear that Chris Bonnett sets the tone for the rest of the employees and everyone is knowledgeable, pleasant and helpful. It is obvious they enjoy working at the dealership. Add a great line of Ford vehicles and a outstanding dealership like Southwest and you have winning combination. I simply will not do business anyplace else. More
SOUTHWEST FORD IS GREAT! I HAVE BOUGHT 3 BRAND NEW F150 TRUCKS FROM THEM, AND WOULD NEVER THINK OF GOING ANY WHERE ELSE, GREAT JOB SOUTHWEST FORD! ALWAYS CURTIOUS AND PROFESSIONAL. FORD HAS ALWAYS MADE A G TRUCKS FROM THEM, AND WOULD NEVER THINK OF GOING ANY WHERE ELSE, GREAT JOB SOUTHWEST FORD! ALWAYS CURTIOUS AND PROFESSIONAL. FORD HAS ALWAYS MADE A GREAT PRODUCT, AND I WILL CONTINUE TO PURCHASE MY FORD PRODUCTS FROM SOUTHWEST. More
I give Southwest Ford 5 stars in new car sales! I have bought two new Fusions there, and both times have been fantastic experiences. The salesmen are polite and friendly, the ones I had were not that pus bought two new Fusions there, and both times have been fantastic experiences. The salesmen are polite and friendly, the ones I had were not that pushy, they just answered questions I had and showed me the bells and whistles of the cars, which basically sell themselves! Finance was pretty easy, they looked for the best loan for me with the lowest interest rate, which I really appreciated, they could have easily financed it through their main finance company and not bothered looking up a better deal for me. I thought the entire process was easy and I absolutely love my Fusion. Also, I definitely recommend to add-on the Auto-Butler service when you are in Finance, it is defintely worth the money! More
Leslie Jay Wellborn & Mildred Wellborn , just want to say that this is the best and most fantastic experince in buying an automobile , in out entire life. We have bought automobiles in the past from other d that this is the best and most fantastic experince in buying an automobile , in out entire life. We have bought automobiles in the past from other dealer ships over the years , and have never had anyone to treat us like we were important and part of a family . Thanks to all the people that help make our Car buying as great and as smooth. Special thanks to Lee and Cody , you guys are the greatest, Thanks "SouthWest Ford , in Weatherford Texas !! " Thank you , Leslie & Mildred Wellborn P.S. We are just loving our new 2011 Ford Focus, fantastic car. More
I bought a new Ford Taurus at SW, which is unusual because I only buy a car once every 10 years. So I was impressed that I got the best imaginable price from SW Ford --- in fact, it was the same as m because I only buy a car once every 10 years. So I was impressed that I got the best imaginable price from SW Ford --- in fact, it was the same as my last car purchase a decade ago! And a got a larger, more "bells & whistles" car. I am totally converted from the European cars because the styling and details of new Fords now match or exceed all my comparisons and are priced much, much better. After 10 months, the car is still performing great and still has the "brand new" feeling. Love it! More
After meeting with Brian on several occasions, we were able to get a great deal on the exact truck we wanted. all members of the staff from sales to finance were awesome to deal with. if we ever need a n able to get a great deal on the exact truck we wanted. all members of the staff from sales to finance were awesome to deal with. if we ever need a new car in the future we will certainly be calling on Brian, thanks so much. More