South Hills Kia

HUGE!! DIS APPOINTMENT It all started with the fact that it took 3 weeks to get scheduled for a warranty A.C. repair in the heat of summer. Once we finally got in we were ca It all started with the fact that it took 3 weeks to get scheduled for a warranty A.C. repair in the heat of summer. Once we finally got in we were called by Eddie and told that the part had to be ordered and it would take 3 or 4 days to arrive. He said we were welcome to leave our vehicle or come and get it and wait for the part, since we don't have extra cars laying around and both work we had to go pick it up....THEN we get a call and are told the part has arrived miraculously overnight..of course had we known that we would have left the vehicle overnight..now we had to call and schedule service again and were told it would be two more weeks before we could get scheduled to bring our car back in...fast forward now its been 5 weeks since our initial call..we drop the car off the night before and then get a call late on the following day to be told our car will not be ready for pick up this day! Eventually the next day we get informed its finally done..Gee thanks..I must say that we have purchased 5 new KIA's--3 of them from South Hills KIA--but never again--the service was the worst I've ever experienced and I used to manage a fleet so I've had many dealer headaches.. More

Professional & Courteous The representatives were professional & courteous and worked efficiently. The only thing I would recommend for this dealership is to have water avail The representatives were professional & courteous and worked efficiently. The only thing I would recommend for this dealership is to have water available on the 1st Floor. The Front desk clerk, while watching her TV show, told me to go upstairs if I wanted water. She could have got it for me - I thought that was a little lazy More

Excellent service! The service reps are very knowledgeable and professional...yet... so friendly! Always welcoming when you pull in. I like the idea of working with th The service reps are very knowledgeable and professional...yet... so friendly! Always welcoming when you pull in. I like the idea of working with that same person throughout my visit! Thank you!!! More

Great Job! Thank you for the great service last Friday, 7- 5 - 2019; I hope you have a Great Summer. See you in the Fall for my next service. Thank you for the great service last Friday, 7- 5 - 2019; I hope you have a Great Summer. See you in the Fall for my next service. More

great service fast service, great people, great work what else could you ask for from a dealer. this is why when I am ready for a new car they will be my first choi fast service, great people, great work what else could you ask for from a dealer. this is why when I am ready for a new car they will be my first choice More

Quick friendly service I dropped my car off for service early and was greeted promptly. The service department had my car done very fast and I was able to pick it up that sa I dropped my car off for service early and was greeted promptly. The service department had my car done very fast and I was able to pick it up that same afternoon. More

New Car Purchase Very good experience at dealership. Jim and Dave are very friendly. They meet all my our needs to purchase our new Kia Sorento. Thank you. Very good experience at dealership. Jim and Dave are very friendly. They meet all my our needs to purchase our new Kia Sorento. Thank you. More

Great car experience The sales lady was wonderful to work with, answered all of our questions, was such a joy to work with... even the financing guy was great The sales lady was wonderful to work with, answered all of our questions, was such a joy to work with... even the financing guy was great More

Awesome This was the most enjoyable car buying experience I have ever had. The sales staff was on point and very helpful. Will come back again. This was the most enjoyable car buying experience I have ever had. The sales staff was on point and very helpful. Will come back again. More

Great service Kia is very prompt at answering phone calls, scheduling appointments, and getting the work done. My car is always ready a lot sooner than I expect, wh Kia is very prompt at answering phone calls, scheduling appointments, and getting the work done. My car is always ready a lot sooner than I expect, which is very convenient. More