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Jim Watts
Jim Watts at South Hills Kia

Jim Watts

Service Manager

South Hills Kia

3644 Washington Rd
Canonsburg, PA 15317

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4.6
677 Reviews
4.6

677 Reviews

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677 Reviews of Jim Watts

May 14, 2026

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Employee Rating

Horrible! ! I will never buy a vehicle there again! I don't understand how they are still in business! More

by hileman214
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Shawn Cahill, Bill Winter , John Maruski, Samantha Peacock

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May 09, 2026

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friendly service, fast and good value for the money. the seat repair was be.beautiful. Everybody was very friendly; More

by jaime3rd
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Recommend Dealer
Yes
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May 09, 2026

South Hills Kia responded

It’s wonderful to hear your Ford Explorer’s seat repair was completed quickly with friendly service and great value. Jim and the team appreciate your positive feedback on the repair quality. We look forward to helping you again.

May 07, 2026

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Excellent customer service and communication. Car was ready on time and work done as needed. More

by richskeet25
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Recommend Dealer
Yes
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May 07, 2026

South Hills Kia responded

Thanks for letting us know our communication and timing met your expectations. We’re happy your Kia was ready as scheduled with the work done as requested. We look forward to assisting you again.

May 04, 2026

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Great experience and Ian was very nice and extremely helpful. The receptionist who was there when I picked up my Sportage was very friendly and also very helpful. More

by Chbard83
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ian

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May 04, 2026

South Hills Kia responded

It’s wonderful to hear our team delivered a positive service experience for your Kia. Jim will be thrilled to hear your praise and our reception team appreciates your kind words. We look forward to helping keep your Kia running smoothly.

May 01, 2026

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John the service technician was very friendly and helpful. He explained everything to me. Thank you. More

by ctripoli1
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Recommend Dealer
Yes
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May 01, 2026

South Hills Kia responded

We appreciate you noting how our service technician was friendly and clear in explaining every detail. Our team is pleased we could help with your Kia Sportage service. We look forward to assisting you again.

April 29, 2026

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It was such an easy transaction, great timing, great customer service. They took good care of me and at a great price to top it all off More

by lachmanjon
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Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

South Hills Kia responded

Hello, we’re glad our team made your Kia service smooth and timely. Thank you for highlighting our customer care and the value you experienced. Please reach out if we can assist with anything in the future.

April 27, 2026

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Did not try to sell me on anything other than what I went in for. More

by denisefife
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Recommend Dealer
Yes
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Apr 27, 2026

South Hills Kia responded

We’re happy our team stayed focused on the service you requested for your Kia Stinger. Thank you for trusting us with your vehicle. We look forward to assisting you again.

April 21, 2026

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The service department was very transparent on items that could be fixed/addressed. My car feels so much better after service and so glad Kayla was able to find out that my cracked axle was covered under my More

by mickeymor44
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Belajac

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Apr 21, 2026

South Hills Kia responded

Thank you for sharing your experience. We’re glad Jim and the service team could clearly explain all the options and discover that your cracked axle was covered by your extended warranty. It’s great to hear your Kia feels better and that your recall was resolved. We appreciate your loyalty and look forward to helping you again.

April 20, 2026

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The entire service team are very professional and respectful. Waiting room is clean and comfortable. More

by daddyk77
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla

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Apr 20, 2026

South Hills Kia responded

It means a lot to hear our service team was professional and respectful. We are glad the waiting area felt clean and comfortable while we worked on your Sorento Hybrid. We look forward to helping you again on your next visit.

April 19, 2026

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Employee Rating

The service dept is great! My salesman Doug was great too and very helpful since I purchased my car. More

by jimmard
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Caesbar

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Apr 19, 2026

South Hills Kia responded

Thank you for the five-star rating and your feedback. We’re delighted our service team exceeded your expectations and that Doug supported you throughout your Hyundai service. We look forward to welcoming you back.

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