Leigh-Anne DeFelice
Leigh-Anne DeFelice at South Hills Kia
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Leigh-Anne DeFelice

Sales Associate

South Hills Kia

3644 Washington Rd
Canonsburg, PA 15317

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4.9
317 Reviews

I’ve been with South Hills KIA for ten years. I love my job! I pride myself on making the car buying experience pleasant and stress-free. I’ve spent my entire 10-year sales career at South Hills KIA and I recently was named Best Car Salesperson in Washington County by the Observer-Reporter. In my free time, I perform acoustic music with my husband at local venues, in my band called LocaL. We live in South Fayette with our rescue pup Henry.

Dealership Experience

15 yrs, 9 mos

Industry Experience

15 yrs, 9 mos

Specialties & Trainings

KIA Elite Certified

4.9

317 Reviews

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317 Reviews of Leigh-Anne DeFelice

May 08, 2024

Dealership Rating
Employee Rating

It is a clean dealership. The whole experience was easy and painless. LeighAnne was my sales person. She was super nice and helpful. More

by maggieyoung477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

South Hills Kia responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2024

Dealership Rating
Employee Rating

They always do great work, they are efficient and timely when returning my vehicle. It’s a pleasure working with Jim. More

by d_defelice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Watts

May 08, 2024

South Hills Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

April 30, 2024

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Employee Rating

Staff was very well mannered and knowledgeable. Made my experience painless and quick. Will tell friends to go their. More

by bryan.balschmiter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

South Hills Kia responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2024

Dealership Rating
Employee Rating

We had a fantastic experience with help from Leigh-Anne. We came to them with a request for a very specific vehicle, and she went to great lengths in order to source an exact match from a dealership all the More

by atsestrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 29, 2024

South Hills Kia responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

April 18, 2024

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Employee Rating

Very easy process no hard selling. Listened to needs. No hidden cost. very up front an sales , service and financing. More

by jaime3rd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Watts

Apr 20, 2024

South Hills Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 05, 2024

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Employee Rating

I have received nothing but excellent service from both the sales department and the service department More

by MPSSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Watts , Kayla

Apr 07, 2024

South Hills Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at South Hills Kia! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2024

Dealership Rating
Employee Rating

once again the service department has delivered ahead d of schedule. My service advisor Kayla was fantastic getting me in without an appointment, and getting me back on the road!!!! I would give her a 10 s More

by MPSSIMON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Watts , Kayla

Apr 04, 2024

South Hills Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at South Hills Kia. We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2024

Dealership Rating
Employee Rating

Absolutely terrible. Lack of info from service. Lack of empathy. Deferred problems to Kia corporate. Total unwillingness to work with client. If you have one go to anothe More

by bondoa6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Watts

Apr 01, 2024

South Hills Kia responded

Hi there, we would like to get some more details about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. South Hills Kia (724) 942-3000

Apr 01, 2024

bondoa6 responded

The resolution was “call corporate”. Service rep said a “couple of codes”. Finally when I got the Service Manager he chucked and said like 15 codes. I had to pay $800 to see if the engine was covered. Had I had the 15 codes info I would not have paid and sold the car. Service rep was useless and could not have been less helpful. Then I was told the dealership “didn’t want my car at all” and gave me well under blue book, even for a car that needed major repairs. I’ve never seen a dealership less interested in helping a customer. I will never buy another car from either of your dealerships and I have been telling everyone about the treatment I received.

March 29, 2024

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Employee Rating

The car buying process at south hills Kia was pretty straight forward and quicker than I was used to More

by jalanclemens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2024

South Hills Kia responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2024

Dealership Rating
Employee Rating

Poor workmanship and rude! I won't go back and take a chance on safety! More

by billstraub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 29, 2024

South Hills Kia responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (724) 942-3000 when you have a chance. Thank you, and we look forward to hearing from you.

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