South Bay BMW

I’m writing this review based on the excellent service I received twice from Chris Conway at BMW South Bay. He has been honest and fair with both my 335d order and now a 2012 F30 off the lot. He listens t received twice from Chris Conway at BMW South Bay. He has been honest and fair with both my 335d order and now a 2012 F30 off the lot. He listens to all your concerns and addresses them to relieve you of any fears. He even stayed late to make sure everything was right. Thanks Chris! More

I just leased a new 3 series from Chris in the internet sales department. The process was literally easier than going to buy a box of cereal at the grocery store, and makes me look forward to buying my nex sales department. The process was literally easier than going to buy a box of cereal at the grocery store, and makes me look forward to buying my next car a few years down the line. The dealership is like a huge toy store for adults, plenty of things to do while you are there, like go to their coffee shop, gift store, lounge, or just walk around and marvel at all of the cars they have in stock! This was my 4th BMW, and this was by far the funnest, most rewarding experience yet. More

Ellen is awesome! She is experienced and friendly and gives you the best deal. I have been trying to buy a particular 2013 3 series with certain options I wanted. She is patient and went out of her way t gives you the best deal. I have been trying to buy a particular 2013 3 series with certain options I wanted. She is patient and went out of her way to find the car. She responds to emails and calls, but she is not pushy. I had the best buying car experience. I would highly recommend Ellen to my friends for there next BMW. Thanks Ellen!! More

I had great experience at South Bay BMW. The service was excellent. I had the honor of working with Coach. There was no pressure to buy and they just gave me a great price and showed me the benefits of buyi excellent. I had the honor of working with Coach. There was no pressure to buy and they just gave me a great price and showed me the benefits of buying a car at south bay BMW. I am now a VIP!!!! More

Had an enlightening experience with Chris McClenon at BMW Had an enlightening experience with Chris McClenon at BMW Southbay. Chris did everything he could to get me into the car of my choice. He was p Had an enlightening experience with Chris McClenon at BMW Southbay. Chris did everything he could to get me into the car of my choice. He was patient with me as I kept chaninging my mind on what I did and did not want on the car as I was ordering the vehicle and not taking a model already in stock. I had questions on the financing numbers and he got finance to come speak with me and explain the the breakdown and how it all works. All and all we were there for some time but left very satisfied with our experience. More

Dear South Bay BMW, We chose South Bay BMW based on Dear South Bay BMW, We chose South Bay BMW based on it's great reviews. Damien "Coach" Watters was one of the very few sales representatives that Dear South Bay BMW, We chose South Bay BMW based on it's great reviews. Damien "Coach" Watters was one of the very few sales representatives that responded to our email inquiries sent to several dealerships. We were seeking a 2013 BMW X5 with particular colors, trims and features for a specific price immediately. Coach not only gave us the price we wanted but located a car with those particular colors, trims and features arriving at the port. If you're looking to buy a new BMW at a great price, ask for "Coach", it was a pleasant experience from start to finish. Angie More

If you are looking for a BWM you can't go wrong with contacting Mr. Ben Majidi at South Bay BMW. I must say you should be crazy not to contact him before anyone else. This is my experience: I have d contacting Mr. Ben Majidi at South Bay BMW. I must say you should be crazy not to contact him before anyone else. This is my experience: I have done extensive research and homework to get my new 2013 320i Luxury Line. Like most, I started by requesting quotes around through the whole SoCal region. Ben was the first to reply via email and he did with the most transparency and most fairness I've experienced in the whole extensive and exhausting process. But it was worthed and I'm gald I can share it and save some of you the hassle I've had to go through. The approach I got from others was to try to get into the financial side of the deal more than pleasing my needs and finding the car I wanted or they would just try to get rid of their inventory. None of that worked from me. So if that happens to you, be firm and step away...unless that's fine for you. I got also pretty unpolite replies without basic formal greetings and such. And the cherrie on the pie was a very rude and pushy phone call I got from a silly salesman at Murrieta BMW. That guy got in return a "I decide how I spend my money, I'm not interested into doing business with you, have a good day" and hung up. Going back to Ben, he would skip all of that. He would do the most reasonable price and he wouldn't push you in any way. Still negotiate with him, that's your right, you the buyer. Should you call him I even invite you to say you read my review and you'll be very pleased to do business presureless. He'll try to make you happy. If you really want to verify what I'm saying is true, I encourage you to shop around and compare. Btw. I was looking for a lease and his numbers sounded right since the get go. You know that with leasing there is many buttons that can be pushed to change the numbers. Ben was transparent and plenty reasonable. From my experience these dealerships will make you sweat the most: SterlingBMW (too much playing around with numbers), Long Beach BMW (Polite, but they have the very heavy marking up numbers habit), McKenna (very nice but when ready to close the deal fog started rising around the numbers), Crevier (called, emailed twice and never received a quote, they want you to go there and play their game in their comfortzone), Murrieta BMW (if you must, talk to Gerardo he is great and don't talk to anybody else). I have read reviews on here and other sites before hitting the market and some of the other dealerships that get good reviews don't make sense with what I have experienced. Hope this helps and eases those who are looking for courtesy, respect and fair busines. Mario More

If your ever in the Torrance area and shopping for a car I highly recemend Sales Rep Mark Hanna from Southbay BMW. Mark is very down to earth and helpful in finding my car. We all know purchasing a vehicl I highly recemend Sales Rep Mark Hanna from Southbay BMW. Mark is very down to earth and helpful in finding my car. We all know purchasing a vehicle and going through the procces can be a headache especially when the rep. is a little corny and weird.I went through a few issues in purhcasing my 350z and the other staff seemed somewhat cold and distant. Mark Hanna was always there and ensured that these few problems will be taking care of.(The only staff member who actually returned my calls immediatley.)He has my highest trust and confidence now and in the future. Thanks Mark. Peter R. Cerritos CA More

They were both very friendly and helpful, which made this purchase quick and easy, unlike some of the other dealers that make the transaction dreadful. purchase quick and easy, unlike some of the other dealers that make the transaction dreadful. More

my experience with south bay bmw was excellent from first phone call made to eddie ramos!!! i was on a mission to purchase a used jeep wrangler. i had shopped around and was concerned about quality of use phone call made to eddie ramos!!! i was on a mission to purchase a used jeep wrangler. i had shopped around and was concerned about quality of used vehicles as used car history can be a mystery. i knew the minute i stepped foot on premises that i was going to be satisfied with stellar vehicle quality! my sales rep, mark hanna, was extremely professional and accommodating. i drove out of parking lot with my dream car 2 hours later! thank you mark hanna and south bay bmw for an awesome experience!!! More